Client Lead - Salesforce
Location
London, ENG, GB
Role
Consultant
Contract
Permanent
Salary
--
Company Description
Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally-enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value.
Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally-enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value.
Job Description
Publicis Sapient is investing in the growth of its Salesforce Practice to help us achieve this we’re hiring for a Client Lead to expand our client portfolio.As a Salesforce Client Lead you’ll build strong, trusted relationships with clients around the implementation of Salesforce.com. You’ll also act as the primary liaison with Publicis Sapient Client Executives, Publicis Sapient Industry Leaders, Salesforce key contacts and project sponsors.You’ll effectively communicate with stakeholders at all levels to quickly assess their business needs, translating these needs into salesforce solutions, and collaborate with internal partners to accurately scope and estimate implementation effort.Responsibilities:
Publicis Sapient is investing in the growth of its Salesforce Practice to help us achieve this we’re hiring for a Client Lead to expand our client portfolio.As a Salesforce Client Lead you’ll build strong, trusted relationships with clients around the implementation of Salesforce.com. You’ll also act as the primary liaison with Publicis Sapient Client Executives, Publicis Sapient Industry Leaders, Salesforce key contacts and project sponsors.You’ll effectively communicate with stakeholders at all levels to quickly assess their business needs, translating these needs into salesforce solutions, and collaborate with internal partners to accurately scope and estimate implementation effort.Responsibilities:
- Actively pursue and hunt for new business opportunities in accounts, meeting and exceeding ales targets
- Partner with Publicis Sapient Industry teams and other Subject Matter Experts to create joint propositions that are vertically focused
- Network within the industry, market, and accounts to bring new client opportunities to the delivery team
- Identify/develop key partner strategies for specific customers and market segments
- Coordinate & manage communication and deal-flow with a variety of internal and external stakeholder
- Quickly grasp client business and technical requirements fitting Salesforce solutions around those specific needs
- Manage and support phases of the business development cycle to successful close (including proposal development, implementation estimating, scope construction, and client presentations)
- Proactively approach the market segment through active leadership in industry and community organizations
- Actively engage on social media, especially LinkedIn
- Add industry specific and technology solution expertise to the sales process
- Maintain and nurture client relationships to ensure additional business
Qualifications
- Proven track record of Sales and Client Engagement in the Salesforce industry
- Hands on Salesforce.com experience that demonstrates a proven understanding of solving client needs with salesforce solutions
- Experience managing external client projects acting as a trusted advisor and consultant
- Knowledge of enterprise systems, CRM, SFA, and ERP
- Analytical approach to identifying business challenges; visionary and creative approach towards their solutions
- System implementation experience, with understanding of Agile approach a big plus
- Demonstrate deep understanding of consultancy - how services are typically sold and delivered
- Display how the Salesforce Platform Model brings value to customers and how the model can be sold in the context of the industry
- Able to justify approach, phasing, solution design, trade off rationalization to key stakeholders across customers, Salesforce and PS
- Articulately respond to RFP and client briefs
- Be able to understand and communicate with industry specialists in the industries language
- Openness to travel and work at client site when necessary
Additional Information
- We have got you and your family covered with 25 days paid annual leave (plus bank holidays), life assurance, dental insurance, income protection, critical illness cover, private healthcare for you AND your family (pre-existing conditions included), and a pension
- We know the importance of health and wellbeing so offer you extensive retail discount offers and further reimbursement towards activities that contribute to a healthier lifestyle
- We offer flexible working and are open to hearing about what that means to you
- Our beautiful Turnmill office isn’t currently open to meet over complimentary barista-made coffee but our teams have been busy replicating face-to-face social activities through learning languages virtually, yoga sessions, having a laugh at our online summer fairs and so much more
- We are proud to actively invest in your learning through various learning platforms
- Diversity and inclusion aren't just buzzwords. We offer an inclusive environment through our inspirational business resource groups and work with you to give back to the local community through CSR efforts
Publicis Sapient
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