Salesforce Administrator

Salesforce Administrator

About Koalafi

We're one of the fastest growing consumer finance companies in America. Why? We're making it simpler, faster, and more transparent to purchase the things you need to make your life go.

By combining smarter technology with a relentless focus on customer experience, we're transforming the financing experience for essential life purchases in retail stores nationwide.

The Opportunity

The Salesforce Administrator is critical to our planned growth. As we expand and create a holistic CRM for all of Sales, this role will help ensure a smooth process and ensure fast adoption across a large and varied sales team that is both inside and outside across the U.S.

This role will be key in helping tailor the CRM to meet our business needs. This position is one that requires vision, creativity, drive, and the ability to work well with and through others. It is a blend of creating and executing as we scale our high growth business and team. Initially the primary focus will be CRM daily support. The role will likely scale with additional Sales Operations functions over time.

Duties and Responsibilities

• Administer and support Salesforce including design/configuration of Custom Objects, Profiles and Roles, Permission Sets, Workflow Rules/Process Builder, Lightning Flows, Custom Fields, Validation Rules, and Page Layouts
• Maintain database for integrity, accuracy, and overall cleanliness
• Collaborate with internal teams to develop SFDC operational structure and processes
• Aid in developing new processes and workflows within the systems to improve productivity and effectiveness
• Management of various non-Salesforce sales related tools/systems such as Geopointe, Marketo or Five9
• Ability to manage, support and effectively roll out deployments
• Assist in documenting Salesforce org processes, norms and key configuration information

Qualifications

• 2+ years related experience as a Salesforce Administrator
• Analytical and demonstrated ability to extract key business insights through data analysis
• Ability to manage multiple priorities and tasks; proven strong organizational and project management skills in a fast-paced environment
• Track record in driving change and removing hurdles in fast growth organizations by working cross-functionally with other departments
• Excellent written and verbal communication skills
• Agile, self-starter who can work independently and collaboratively

Education & Certifications

• Bachelor's Degree in technical or business-related field required
• Salesforce Administrator Certification required

Things we value:

• Curiosity. Why? How?
• Nerdiness. Financial news and trends are fascinating. Seriously.
• Relentlessness. No one here gives up. We try. We fail. We try again.
• Passion. If you don't get excited about point of sale financing, retail, and consumer empowerment, it simply won't work.
• Smarts: Book and street. We have to use all of the tools at our disposal to build Koalafi.
• Empathy and Compassion. You understand that people's access to life essential goods and services are in your hands.
• Communication. Can you ask for help or put your hand up when you don't understand?
• Building. Doing. Making. Yes, we have to do a lot of thinking and talking to figure this stuff out, but you can't wait to leave the conversation and build it.