Salesforce Team Lead

Are you a creative thinker who loves to be on the cutting edge, solving problems though innovative technology solutions? Are you passionate about customer strategy, digital design, marketing, and platform development? Our Customer & Marketing Offering Portfolio integrates the differentiated customer and marketing businesses that support the mission-critical goals of federal, state and local government agencies, and higher education institutions. By joining our team, you will play a vital role in making an impact for our clients and the people they serve through our growth strategy, enhanced user experiences, and engagement through the entire lifecycle of customers' interactions with the public sector.

Work you'll do:

The Salesforce Project Lead is a key role that will take charge of leading the SIS replatform, employing Agile methodologies, and providing support to our Functional Lead/Product Manager. The ideal candidate will have a robust background in project management within Salesforce environments and a solid understanding of Agile practices.

Key Responsibilities:

• Lead Salesforce projects using Agile methodologies, ensuring project goals are met within specified timelines and budgets.
• Facilitate Agile ceremonies such as daily stand-ups, sprint planning, retrospectives, and backlog grooming.
• Work closely with the Functional Lead/Product Manager to align project goals with product vision and business objectives.
• Provide regular updates on project progress, risks, and changes to the Functional Lead/Product Manager.
• Coordinate the efforts of the Salesforce team, ensuring all team members are clear on their roles and responsibilities for each sprint.
• Foster a collaborative environment and ensure effective communication within the team.
• Engage with stakeholders across the organization to understand their needs, manage expectations, and ensure project deliverables meet their objectives.
• Provide regular updates on project status, risks, and changes to stakeholders.
• Identify potential project risks and devise mitigation strategies.
• Manage project changes effectively, ensuring minimal disruption to project progress.
• Oversee the quality of project deliverables, ensuring they meet predefined standards and requirements.
• Ensure adherence to company policies, industry standards, and regulatory requirements.

The team:

Deloitte's Government and Public Services (GPS) practice - our people, ideas, technology and outcomes-is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of over 15,000+ professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.

The GPS Digital Customer offering helps public sector and higher education clients transform their businesses and customer interactions through innovative digital experiences. We work with our clients to create, design and deploy digital products that increase adoption and drive measurable results.

Required Qualifications:

• Project Management Professional (PMP) or Certified Scrum Master (CSM) certification is a plus.
• Proven experience as a project lead in Salesforce environments.
• Proficient in Agile methodologies and principles.
• Excellent leadership, communication, and risk management skills.
• Strong understanding of Salesforce CRM and business processes.
• Bachelor's Degree
• Must be a U.S Citizen that holds or is eligible to obtain the required clearance for this role
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
• Ability to travel 20-50%, on average, based on the work you do and the clients and industries/sectors you serve

Perferred Skills:

• Salesforce Experience Cloud
• Salesforce Service Cloud
• Resolving Issues
• User Stories
• Agile Software Development
• Technical Documentation
• Agile
• Agile Sprint Development
• User Requirements Gathering
• Client-Focused
• Excellent communication Skills
• Project Management

Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html