Salesforce Project Manager

1629 days ago

Location
London, England, UK
Role
Project Manager
Contract
Contract
Salary
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Do you want to join a team of globally renowned and award-wining Designers and Technologists, who are passionate about what they do and how they do it? Do you want to play a key role building strong business / technology relationships, taking a ‘hands on’ approach to define a culture of continuous improvement, while being accountable for the overall project delivery, client satisfaction and the management of expectations?

Responsibilities

The primary responsibility of the position is managing delivery of multiple complex end to end digital transformation projects across various clients
Hands-on technology practitioner who is able to suggest innovative solutions to business problems/processes that leverage technology to provide marketing differentiation, efficiency improvements, and better user experiences
Create, present and advocate solution architectures and approaches with deep technical details; as well as conduct solution architecture review/audit, calculate and present ROI
Participate in the full cycle of pre-sales activities, drive time pressured preparation of customer proposals (including fixed-price), define the implementation and design for the solution, present the proposed solution architecture to the customer and the statements of work from delivery perspective
Hands-on delivery management experience covering the full project initiation and life cycle: lead management, qualification for the bid/financing, drive solutioning and staffing, client management, delivery and execution governance. Accountable for delivery from financial, sourcing, development and business perspectives & ability to stay “in the detail” with team’s work
Run multiple delivery streams and clients, to ensure governance at top management level and conduct governance project meetings and identify successful and unsuccessful project factors and gaps
Lead implementation of the solutions from establishing project requirements and goals to solution "go-live"
Manage customer expectations and relationship. Manage & develop partnerships with CXO level client relationships, looking for opportunities to up/ cross-sell products and services through relationship management
Work closely with multi-disciplined teams of product owners, architects, engineers and quality assurance to drive estimates, delivery plans and retrospectives. Identify and manage engagement risks and flag major issues early
Hands-on management of delivery stream along with management & growth of a team of Technology Delivery Managers - providing coaching, mentoring and development support to drive up delivery capability across the department

Requirements

Salesforce implementation experience (Salesforce CRM cloud & Marketing cloud)
Experience in building delivery teams and solutions. Proven experience in driving scalable enterprise initiatives
Experience in leading large scale digital programs is essential for example (Ecomm, data, UX)
Proven experience of hands-on managing delivery of an organization of 100+ FTE and or high business impact engagements of a similar size
Proven experience in driving large-scale transformational initiatives, ideally initiatives in large enterprises impacting both organizational and technological components of an organization
Experience with presales, contracting & management of Fixed Price type deliveries as well as Time & Materials agile programs
Experience in building and leading geographically distributed delivery teams, including definition of target operating model
Excellent communication, presentation, and planning skills are necessary, experience with working with nearshore teams preferable
Expected to have exceptional organization, leadership and stakeholder management skills
Minimum of a Bachelor’s degree, MBA or equivalent business experience preferred
Self-motivated, results driven, flexible, multitasking, reliable to deliver on time, a quick-thinker, be able to work in a fast-paced, highly entrepreneurial work environment

We offer

We offer a range of benefits including
A competitive group pension plan, life assurance and income protection
Private medical insurance, private dental care and critical illness cover
Cycle scheme Tech scheme and season ticket loan
Employee assistance program
Various perks such as Gym discount, Friday lunch, on-site massage and regular social events
Unlimited access to LinkedIn learning solutions
Some of these benefits may be available only after you have passed your probationary period