Salesforce Administrator
Location
United States
Role
Administrator
Contract
Internship
Salary
--
Company Description
M3 is the global leader in digital solutions in healthcare. We work with a range of sectors including healthcare, life sciences, pharmaceuticals, biotechnology and charities; services provided to these sectors include market research, medical education programs, promotional programs, clinical development, job recruitment and clinic appointment services. M3 has grown by more than 20% year-on-year for the past 15 years, achieving over 1 billion dollars in revenue annually.
Founded in 2000, with start-up investment capital from Sony, M3’s mission is to make use of the internet to increase, as much as possible, the number of people who can live longer and healthier lives, and to reduce, as much as possible, the amount of unnecessary medical costs. Key achievements of M3 Inc. include:
Named in Fortune’s 2020 ‘Future 50’ list, ahead of Facebook and Amazon
Ranked in Forbes’ 2020 Global 2000 list of the world’s largest public companies
M3 is the only company incorporated after the year 2000 to be included in the Nikkei 225 Index
Listed in Forbes’ ‘Asia’s 200 Best Over a Billion’ in 2019
In 2020 M3 founded the ‘M3: Stop COVID-19 Fund’ and pledged one billion yen to support COVID-19 related initiatives
M3’s legacy lies in the power of trusted physician platforms. Around the world, M3 organizations leverage these highly engaged digital communities to deliver medical education, job placement, and market research, to improve global patient outcomes.
Due to our continued growth, we are hiring for a Salesforce Administrator with The Medicus Firm , an M3 company.
About the company:
The Medicus Firm (TMF), a part of M3USA, is a national retained physician search firm unlike any other. Unparalleled resources and recruitment experience make TMF one of the largest and most effective retained physician search teams in the US. Our unique, client-focused approach reduces our clients' financial exposure while providing excellent customer service, and more importantly, results! The Medicus Firm is a nine-time winner of the Best of Staffing Client Satisfaction award, presented by ClearlyRated. This award recognizes the top 2% of search firms based on exceptional client satisfaction scores. Innovative technology allows TMF to offer unmatched transparency in reporting and practice details, via the new EPiC opportunity overviews.
The M3 Partnership enables The Medicus Firm to position our clients at an advantage. We benefit from deeper relationships with physicians, who recognize that we're part of an international company offering opportunities to participate in research and education, earn money as a panel participant, and more.
M3 cultivates relationships with millions of active physicians who regularly participate in market research, continuing education, clinical research, professional enrichment, etc. The reach of M3 and its healthcare brands includes more than 4 million engaged physicians globally.
Job Description
Serve as primary system administrator for the Salesforce environment with 100+ users
Focus the organization’s use of data towards what best serves the mission
Handle all basic administrative functions including user maintenance, modification of page layouts, generation of reports and dashboards, creation of new fields and other routine tasks
Gather detailed requests for improvements or changes to the system, and implement these changes as appropriate
Automate processes using Salesforce tools such as process builder, approval processes, and validation rules
Manage less complex Salesforce integrations - those not handled by a Salesforce Developer or Consultant/Partner
Identify, install, and maintain appropriate apps from the AppExchange for event management, mass email, donation handling, and more
Train new users and grow the Salesforce skill set across the organization
Manage/input new data into the CRM
Document customizations made in Salesforce
Plan ahead for upgrades, seasonal releases and long-term projects
Work with leadership to develop necessary reports essential to production and the business
Qualifications
Excellent project management skills and a positive attitude
Demonstrated ability to meet deadlines, and handle and prioritize simultaneous requests
Creative and analytical thinker with strong problem-solving skills
Must demonstrate ability to communicate effectively verbally and in writing with all levels of the organization
Ability to critically evaluate and prioritize information gathered from multiple sources and reconcile conflicts
Ability to assess the impact of new requirements on Salesforce and other integrated system
A documented history of successful project completion
A demonstrated ability to understand and articulate complex processes
Strong Salesforce interest and ability to quickly master new technology
Strong understanding of the Salesforce platform, with the ability to build custom apps and objects, formula fields, processes, custom views, and other content of intermediate complexity preferred
Strong understanding of Salesforce best practices and functionality preferred
Minimum two years of experience as a Salesforce administrator preferred
Salesforce Admin (ADM201 and ADM211) certified preferred
Staffing industry experience preferred
IT Development experience preferred
Additional Information
Benefits:
A career opportunity with M3USA offers competitive wages, and benefits such as:
Health and Dental
Life, Accident and Disability Insurance
Prescription Plan
Flexible Spending Account
401k Plan and Match
Paid Holidays and Vacation
Sick Days and Personal Day
M3 is the global leader in digital solutions in healthcare. We work with a range of sectors including healthcare, life sciences, pharmaceuticals, biotechnology and charities; services provided to these sectors include market research, medical education programs, promotional programs, clinical development, job recruitment and clinic appointment services. M3 has grown by more than 20% year-on-year for the past 15 years, achieving over 1 billion dollars in revenue annually.
Founded in 2000, with start-up investment capital from Sony, M3’s mission is to make use of the internet to increase, as much as possible, the number of people who can live longer and healthier lives, and to reduce, as much as possible, the amount of unnecessary medical costs. Key achievements of M3 Inc. include:
Named in Fortune’s 2020 ‘Future 50’ list, ahead of Facebook and Amazon
Ranked in Forbes’ 2020 Global 2000 list of the world’s largest public companies
M3 is the only company incorporated after the year 2000 to be included in the Nikkei 225 Index
Listed in Forbes’ ‘Asia’s 200 Best Over a Billion’ in 2019
In 2020 M3 founded the ‘M3: Stop COVID-19 Fund’ and pledged one billion yen to support COVID-19 related initiatives
M3’s legacy lies in the power of trusted physician platforms. Around the world, M3 organizations leverage these highly engaged digital communities to deliver medical education, job placement, and market research, to improve global patient outcomes.
Due to our continued growth, we are hiring for a Salesforce Administrator with The Medicus Firm , an M3 company.
About the company:
The Medicus Firm (TMF), a part of M3USA, is a national retained physician search firm unlike any other. Unparalleled resources and recruitment experience make TMF one of the largest and most effective retained physician search teams in the US. Our unique, client-focused approach reduces our clients' financial exposure while providing excellent customer service, and more importantly, results! The Medicus Firm is a nine-time winner of the Best of Staffing Client Satisfaction award, presented by ClearlyRated. This award recognizes the top 2% of search firms based on exceptional client satisfaction scores. Innovative technology allows TMF to offer unmatched transparency in reporting and practice details, via the new EPiC opportunity overviews.
The M3 Partnership enables The Medicus Firm to position our clients at an advantage. We benefit from deeper relationships with physicians, who recognize that we're part of an international company offering opportunities to participate in research and education, earn money as a panel participant, and more.
M3 cultivates relationships with millions of active physicians who regularly participate in market research, continuing education, clinical research, professional enrichment, etc. The reach of M3 and its healthcare brands includes more than 4 million engaged physicians globally.
Job Description
Serve as primary system administrator for the Salesforce environment with 100+ users
Focus the organization’s use of data towards what best serves the mission
Handle all basic administrative functions including user maintenance, modification of page layouts, generation of reports and dashboards, creation of new fields and other routine tasks
Gather detailed requests for improvements or changes to the system, and implement these changes as appropriate
Automate processes using Salesforce tools such as process builder, approval processes, and validation rules
Manage less complex Salesforce integrations - those not handled by a Salesforce Developer or Consultant/Partner
Identify, install, and maintain appropriate apps from the AppExchange for event management, mass email, donation handling, and more
Train new users and grow the Salesforce skill set across the organization
Manage/input new data into the CRM
Document customizations made in Salesforce
Plan ahead for upgrades, seasonal releases and long-term projects
Work with leadership to develop necessary reports essential to production and the business
Qualifications
Excellent project management skills and a positive attitude
Demonstrated ability to meet deadlines, and handle and prioritize simultaneous requests
Creative and analytical thinker with strong problem-solving skills
Must demonstrate ability to communicate effectively verbally and in writing with all levels of the organization
Ability to critically evaluate and prioritize information gathered from multiple sources and reconcile conflicts
Ability to assess the impact of new requirements on Salesforce and other integrated system
A documented history of successful project completion
A demonstrated ability to understand and articulate complex processes
Strong Salesforce interest and ability to quickly master new technology
Strong understanding of the Salesforce platform, with the ability to build custom apps and objects, formula fields, processes, custom views, and other content of intermediate complexity preferred
Strong understanding of Salesforce best practices and functionality preferred
Minimum two years of experience as a Salesforce administrator preferred
Salesforce Admin (ADM201 and ADM211) certified preferred
Staffing industry experience preferred
IT Development experience preferred
Additional Information
Benefits:
A career opportunity with M3USA offers competitive wages, and benefits such as:
Health and Dental
Life, Accident and Disability Insurance
Prescription Plan
Flexible Spending Account
401k Plan and Match
Paid Holidays and Vacation
Sick Days and Personal Day
- M3 reserves the right to change this job description to meet the business needs of the organization
The Medicus Firm
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