CRM Director

Jellyfish is your digital partner. We support and drive digital transformation by providing the right technology, strategy and training. With offices across the globe, we are focused on increasing our network, client base and digital services to the biggest brands on the planet.

 We are ‘One Jellyfish’, we know how important it is not just to have the best people in the world working with us, but to also recognise and reward this talent. What’s stopping you from joining our award winning team?

 A pivotal role within the rapidly expanding global CRM team at Jellyfish. This is a leadership position, working closely with Jellyfish's other business channels helping to educate members, share expertise, and be instrumental in helping to grow the agency’s direct consumer interaction offerings. The ideal candidate will have extensive experience working as a CRM / Marketing lead in an agency or client-side. They will have a proven track record of developing strategies and executing solutions that deliver positive business outcomes and be conversant with the latest advancements in marketing automation technologies.

 A successful CRM Director will be able work closely with client-facing team members to identify a clients business needs and develop industry-leading solutions to meet their needs.

 They should be able to confidently lead client workshops and pitches, coordinate relevant internal resources, accurately estimate and scope projects and influence internal and external stakeholders at a senior level.

 The ideal candidate will be a professionally certified subject matter expert of Salesforce Marketing Cloud and must be able to articulately consult with clients to develop best in class solutions.

 Responsibilities