Salesforce Solution Architect/Data Lead (Higher Education)

Attain Partners is an innovative consulting firm dedicated to disrupting the status quo to change the world and improve the lives of those we touch. From strategy to technology and everywhere in between, our experts use their unique skills to advance the important missions of education, nonprofit, healthcare, and state and local government clients.

People are at the center of all we do, and thats why we empower career growth, provide industry-leading benefits packages, encourage a flexible work environment, and foster a culture of inclusion to support the needs of our team. We share a collective passion for our mission and our people. Guided by our seven core values, The Attain Way, our vision is the foundation of our cultureto be and attain the best.

What You Will Do:

The candidate will be responsible for leading data migration and integration projects through the requirements definition and solution design phases. The candidate will be responsible for the overall solution design to meet the business requirements and fulfill user stories, and for leading a team of resources through the build, test, and deployment phases for data migrations and integrations. The candidate must demonstrate progressive leadership in the full life cycle of the software development environment.

Through user story definition, logical data model design, functional system design, and best-practice methodologies, you will be responsible for the detailed design of enterprise-level Salesforce and related technology projects from inception through production support. You will be responsible for providing industry best practices as a trusted advisor to key business and technology stakeholders and identifying areas of product growth.

Required Skills:

• Experience in enterprise-level Salesforce projects using both waterfall and agile software development methodologies throughout the whole life cycle with repeated and demonstrable success
• Expert level understanding of the Salesforce product suite in relation to data structure and data model.
• Extensive experience with RDBMS platforms and SQL, in particular Oracle RDBMS
• Extensive experience with reporting and dashboard tools such as Cognos and Tableau
• Extensive experience in the technical migration from legacy CRM platforms to state-of-the-art solutions. This includes data migrations, system integrations, reporting, testing, and deployment
• Experience managing the daily support of a complex Higher Education IT environment. This includes help desk ticketing response, proactive system maintenance, vendor management, change request prioritization, ongoing project delivery, and communication to business and IT stakeholders.
• Experience defining business requirements, writing user stories, and providing detailed Salesforce system and functional designs
• Experience in Mulesoft
• Experience in documenting current state business processes and wireframing system designs using process flow diagram tools, sequence diagrams, etc. as well as making recommendations for future state improved processes and system designs
• Expert level experience defining the system architecture landscape, identifying gaps between current and desired end-states, and delivering a comprehensive solution that will enable achievement of the desired business outcomes
• A strong background in database design and system architecture
• Experience integrating Salesforce with different business systems, as well as working with ETL integration tools such as Oracle SQL Developer and Mulesoft
• Expert level understanding of environment management, release management, code versioning best practices, and deployment methodologies
• Minimum Bachelors degree
• Must be authorized to work for any U.S. employer
• Salesforce Admin Certification

Desired Skills:

• 10+ years direct experience in software development life cycle
• 5-8 years experience in implementing data integration and migration processes with Salesforce-based CRM systems
• Proven experience in overseeing the direction, development, and implementation of best-practiced migration and integration projects
• Experience using Salesforce
• Higher Education, Nonprofit Cloud certifications (desired but not required)
• Project management skills and experience in managing teams
• Knowledge of Document Management Solutions and their interaction with CRMs systems.
• Experience with other higher education fundraising CRM platforms (e.g., Blackbauds Raisers Edge) is a plus.
• Experience managing staff including making staffing decision and facilitating employee career development
• Experience with managing the development and delivery of 3rd party software to clients
• Strong knowledge of data management, including data capture, warehousing, segmentation, storing, cleansing, and security
• Strong knowledge of CRM software quality assurance best practices and methodologies
• Must have excellent oral and written communication, presenting, meeting facilitation, negotiation, decision making, and problem solving skills
• Must be a team player as demonstrated through a customer qualification of a large scale/enterprise implementation with multiple workstreams

Additional Information

Attain Partners values your mental, emotional, and physical health and wellbeing. Our comprehensive benefits package starts on your first day of employment and includes benefits such as:

• Competitive health, dental, and vision coverage, HSA and FSA accounts, life and disability insurance, fertility and family planning benefits, and employee assistance and discount programs
• 11 paid federal holidays and flexible unlimited time off (UTO)
• Generous 401(k) matching with immediate vesting
• Flexible career paths our career tracks provide advancement, mobility, and flexibility as you continue to grow with us
• A healthy environment where we value unique experiences, and care about everything that makes you, you. Our IDEAInclusion, Diversity, Equity, and AllyshipProgram maximizes a sense of belonging by creating an environment where diverse experiences are embraced, and authenticity is welcomed.

Attain Partners is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Applicants have rights under Federal Employment Laws. For more information, visit EEO, EEO Poster Supplement, Family and Medical Leave Act (FMLA), and Employee Polygraph Protection Act (EPPA). If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.