It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Since launching in 2010, WP Engine has become the world’s leading WordPress Digital Experience Platform (DXP), now with over 100,000 customers in 140 countries. We’re proud of the technology and service we offer our customers that move their businesses forward faster. At WP Engine, we strive to do the best work of our careers, and feel empowered to do what is right for our customers. We love investing in employee success and uncovering opportunities for you, the best, to get better. 99 percent of employees believe you’re made to feel welcome at WP Engine. Be you. Be here.

What's cool about this job.

As a consequence of our focus on the customer, we have experienced dramatic growth. This growth provides many opportunities at WP Engine to tackle hard problems at scale, to deliver new solutions that continue to make WP Engine the platform of choice for online agility. You will be an essential part of taking our internal platform to the next level both in scale and functionality.

We are searching for a Salesforce Administrator to join our fast-growing Business Systems team in Austin. We are working on extending our billing platform to make it an effortless experience for our customers as well as drive Operational Excellence for our Sales and Marketing teams. This is an exciting and meaningful opportunity both from a technical and career opportunities perspective.

The day to day.

Serve as domain specialist and systems administrator for our Salesforce CRM to help the organization maximize efficiency and scale. This is a great opportunity not only to hone your Salesforce skills but also learn other systems such as HubSpot, Intercom, Dialpad, NetSuite, Integrator.io, and more!

• Participate in implementation and integration projects working with multiple teams to refine user roles, permissions and controls.
• Provide outstanding internal support on system issues including system availability, and performance optimization to our business partners.
• Evaluate system issues, identify alternatives, and implement timely solutions.
• Evaluate and streamline business processes by using systems tools and automations.
• Document requirements, design and analyze a variety of reports or queries. Design reports related to internal systems for management and audit purposes

Your skills and expertise.

Minimum qualifications:

• Salesforce.com Admin certified
• Solid understanding of Sales and Service Cloud
• Experience with Flows and Process Builder
• Demonstrable ability to design and implement new processes and facilitate user adoption.
• Ability to build formula fields, workflows, custom views, and other content of intermediate complexity
• Solid understanding of Salesforce.com standard methodologies and functionality
• Strong data manipulation, migration, and management abilities
• A demonstrated ability to understand and articulate complex requirements
• Experience with Integrator.io advantageous

Preferred Skills:

• Excellent project management skills and a positive attitude
• Demonstrated ability to handle and prioritize simultaneous requests
• Creative and analytical thinker with strong problem-solving skills
• Must demonstrate ability to communicate effectively at all levels of the organization
• Ability to assess the impact of new requirements on Salesforce.com and all upstream and downstream applications, systems and processes

The perks and benefits:

• Compensation (We offer market competitive salaries)
• Health Benefits (100% Paid Employee Medical, Dental, and Vision)
• 401(k) (Make the most of retirement)
• Life and Disability Insurance (100% Paid Life, STD, LTD and AD&D)
• Generous Vacation Time (Who doesn’t like time off)
• Transportation (Downtown parking or commuter reimbursement)
• Lunch (Provided Monday – Thursday)
• Gym membership discount

At WP Engine, we strive to have the broadest possible view of diversity, going beyond visible differences to include the background, experiences, skills, and perspectives that make each person unique. WP Engine is proud to be an equal opportunity workplace and is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or any other basis protected by federal, state, or local law.

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