SalesForce Administrator

We are a tech company that works with a lot of the world’s biggest ecommerce players to integrate them with over 450 carriers around the world to make delivery easy. We are a multi-tenant SaaS platform. We give them the platform to help consumers decide their delivery preference and track the parcel’s progress whilst also providing the retailer with intelligent smart decisions about how to send the parcel – all underpinned with lots of data. We work with well-known global retailers and major brands such as ASOS, Adidas, Burberry, John Lewis, Boohoo, eBay, and Zalando. In fact, we work with so many retailers and carriers it’s highly likely that you’ve interacted with us at some point when ordering goods online!

In August 2018, we were acquired by Fortune 100’s 2nd fastest growing company, stamps.com. We have super ambitious and exciting plans all centred around our tech. Metapack will play a role in shipping around 600 million parcels in 2018 and with the wider stamps.com family the number rises to 2.5bn parcels. Metapack has been growing at 40% year on year over the last 5 years and continues to grow at a rapid rate.

The way we work really is at the heart of Metapack, and our 4 core values are brought together to give a sense of our culture.

With Innovation and Integrity at our core, we have a flat and open culture where data & evidence, backed by honest and frank discussions, beats subjective opinion and hierarchy. We Collaborate with energy and Passion on meeting the needs of our fantastic customers and partners.

We passionately believe in forming autonomous, cross functional teams who are empowered to deliver our ambitious strategy. With stamps.com ownership comes the ability to operate largely independently away from Board meetings and old world thinking but with the financial support of a high performing tech company. Energy and passion for our business and customers is a part of the MetaPack culture – and we love working with like-minded people.

Business Systems is part of our Customer Success Organisation which additionally comprises of Professional Services, Account Management and Carrier Management.

Our team implements, administers, supports and continuously improves a best of breed suite of systems which support our Business.

The Commercially focused Business-Critical Systems which fall under our responsibility include;

These systems are used daily by the following teams;