Salesforce Product Owner, Distribution Product Management

What is the opportunity?

As a member of the Global Distribution Product Management team, RBC Global Asset Management (RBC GAM), the Salesforce Product Owner role will be integral for helping build a better Salesforce product that supports the Institutional, Retail and other GAM business lines and in various projects and systems work. The successful candidate will take the lead in projects, business analysis and understand the technical architecture and database design as well as business needs. In depth knowledge and expertise with Salesforce, Marketing Cloud as well as other distribution tools that integrate with these products is key. In addition, this role will also support the team on various testing, insights and user adoption. For more information, please visit: https://www.rbcgam.com/en/

What will you do?

• Work with Salesforce as well as other applications and systems integrating with Salesforce, with an understanding of configuration data migration through environments and testing.

• Collaborate with stakeholders to understand needs and assist in crafting a vison and product roadmap to strategic goals

• Lead the product-release plans and set expectations for delivery of new functionalities

• Serve as the product ambassador internally and externally, sharing knowledge related to the product

• Assess value, develop cases, and prioritize stories, epics, and themes to ensure work aligns with product strategy

• Lead vendor selection work for solutions that integrate with Salesforce that support business initiatives and strategy

• Manage key stakeholder relationships, with emphasis on communication of priorities and deliverables

• Plan and prioritize product feature backlog and development for the product

• Develop and document detailed product feature specifications and ensure it’s understood by the technical team and keep up with agile/scrum best practices and trends

What do you need to succeed?

Must Have

• Undergraduate degree, or post-secondary education preferably in business or information technology

• 7+ years’ experience in working with CRM solutions

• Experience with Salesforce in financial services, preferably asset management

• In-depth knowledge of agile process and principles

• Outstanding communication, presentation, and leadership skills

• Keen attention to detail, ability to manage competing deadlines, ability to work independently and within a team, and excellent organizational skills

• Proficient in MS Office, including advanced Excel skills

Nice to Have

• Experience with Jira and applicable work management technology and tools

• Experience in a Systems / Business Analyst role with proven requirements gathering expertise, systems design and documentation skills

• Salesforce Admin Certification (or other demonstration of in-depth Salesforce knowledge)

• Experience with other Salesforce integrations and technologies (Salesforce Marketing Cloud, Outlook Integration, Seismic, Calendar Integration, etc.)

What’s in it for you?

We thrive on being challenged to do our best, to be progressive thinkers and keep growing, and to work together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• fits, competitive compensation, commissions, and stock where applicable

• Leaders who support your development through coaching and managing opportunities

• Ability to make a difference and lasting impact

• Work in a dynamic, collaborative, progressive, and high-performing team

• A comprehensive Total Rewards Program including bonuses and flexible benefits take on progressively greater accountabilities

• Opportunities to building close relationships with clients

The expected salary range for the above position is $60,000 - $110,000, depending on factors including but not limited to the candidate’s experience, skills, registration status; market conditions; and business needs.

This position may be eligible to receive a discretionary/variable incentive payment.

RBC’s compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:

• Drives RBC’s high-performance culture

• Enables collective achievement of our strategic goals

• Generates sustainable shareholder returns and above market shareholder value

Job Skills

Agile Methodology, Agile Methodology, Asset Management, Backlogs, Business, Business Initiatives, Business Needs, Business Values, Communication, CRM Solutions, Customer Relationship Management (CRM), Detail-Oriented, Documentations, Financial Products, Group Problem Solving, Key Stakeholder Relationships, Large Group Presentations, Leadership, Microsoft Office, Organizing, Prioritization, Product Development, Product Management, Product Release, Product Roadmap {+ 11 more}

Additional Job Details

WATERFRONT CENTRE, 200 BURRARD ST:VANCOUVER VANCOUVER Canada 37.5 Full time WEALTH MANAGEMENT Regular Salaried 2024-08-15 2024-08-29