Salesforce Administrator

1517 days ago

Location
Los Alamitos, CA, USA
Role
Administrator
Contract
Permanent
Salary
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Epson is looking for a Salesforce Administrator with a passion for data integrity and user training.

The ideal candidate has demonstrated experience in data management within Salesforce.com Sales Cloud with a passion for supporting and training end-users. The candidate will also have strong communication skills. Finally, the candidate will be able to help impact business by identifying and delivering key trainings that will help the sales teams utilize SFDC to their competitive advantage.

The Salesforce Administrator will be responsible for administration and support of Epson’s Sales databases including:

Daily administration and support of Epson’s SalesForce.com, SOAR, and SAP Customer databases.
Collaborates with/Key Customers including:
- Commercial Sales Team (North America)
- Product Management
- Marketing Communications and Sales Operations
- Information Systems
Serve as the primary point of contact for various sales teams requiring maintenance, reporting and training.
Train new and existing users and provide ongoing support for the SalesForce.com and SOAR applications
Provides regular data extractions to support various communications teams and websites.
Provides central communication point between headquarters and the field sales force for database administration.
Communicating with many teams throughout the organization
Work with users to keep all aspects of data in each system current as a part of the cross-functional data governance team
Develop, create and deliver customized reports and dashboards based on input from leadership teams
Assist IS developers with new system configuration by delivering business requirements
Create and submit Salesforce change requests
Create and develop user stories to aid in system testing
Keeping current on new SalesForce features and functionality and providing recommendations for process improvements
Maintain system metrics to track trends in usage and data integrity

Requirements:

1-3 years of experience with SFDC
Salesforce Admin Certification required
Pardot and CPQ experience a plus

Epson America, Inc. is an Equal Opportunity/ Affirmative Action Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability and protected veteran status, as well as any other characteristic protected by federal, state or local law.

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