Salesforce Business Analyst

Who We Are…

Drive Social Media is one of the fastest-growing advertising technology companies in the country. Born out of necessity to provide the best return on investment for our partners, Drive has developed a cloud-based advertising management platform to achieve better campaign results and transparency while improving advertising efficiencies to stimulate revenue growth

At Drive Social Media, we push the boundaries of digital marketing and social media strategy, and we’re seeking a dynamic Salesforce Business Analyst to play a pivotal role in optimizing our Salesforce ecosystem. You will drive the evolution of our CRM by enhancing processes, facilitating adoption, and aligning our technology with the company’s strategic goals. As a crucial link between our functional teams and Salesforce platform, you’ll ensure we leverage our tools to create meaningful business impact.

Responsibilities

• Serve as the primary point of contact for Salesforce administration, handling routine functions such as user account maintenance, reports, dashboards, and workflow management.

• Proven experience as a Business Analyst with a focus on Salesforce applications, including implementation and customization projects

• Collaborate closely with functional leaders to identify, develop, and deploy new business processes and system enhancements.

• Conduct regular system audits, ensure data integrity, and prepare the platform for upgrades.

• Assist in training team members on Salesforce functionality, growing the overall Salesforce skill set across the organization.

• Develop and maintain detailed documentation, including release notes, user guides, and training materials

• Analyze data to deliver business insights, supporting decision-making at all levels of the organization.

Requirements:

• Salesforce Administrator Certification is required.

• Bachelor’s Degree in Business, Information Technology, or a related field is preferred.

• 2+ years of experience working as a Salesforce Administrator or Business.

• Strong proficiency with the Salesforce.com platform, including custom object creation, formula fields, workflows, and building custom views. Salesforce Admin Certification is required.

• Ability to gather and evaluate information from multiple sources, reconcile conflicting inputs, and translate high-level concepts into actionable, detailed plans.

• In-depth understanding of SFDC toolkit (e.g. Visual force, Apex, Triggers, Chatter, Apex Data Loader, Apex Explorer, etc.)

• A track record of successfully implementing new processes within Salesforce to streamline business operations.

• Experience with Sales Cloud, Service Cloud, and integrations between Salesforce and other applications

Why Drive Social Media…

Over the past 10 years, we’ve been keeping up with the massive shifts in consumer attention to online platforms like Facebook, Instagram, Amazon, and Google and we pride ourselves on comprehending and delivering the industry’s best practices and solutions to our partners.

Come join our 200+ employees at AdWeek’s Fastest Growing Agency, Inc. 5,000’s six-time award winner, and we’ve also been featured in Harvard Business Review, Forbes, AdWeek, NBC, Smart Insights, Glassdoor, NHL.com, Buzzfeed, Entrepreneur Magazine, Startup Grind, Business.com & Medium Business Journal.

To find out more about us, check out our Culture Insight Video:https://careers.drivesocialnow.com/

Benefits…

• Eligible for full health, dental, vision benefits within the first 90 days of employment

• Drive pays 100% of premiums for STD, LTD, and Life Insurance

• 401k with up to a four percent match after your first full year at Drive

• Agile and fast paced environment

• Our office is located at 906 Olive St. with easy access to public transportation and nearby paid parking options. We're happy to help you find the best fit for your commute

Brand new offices…

• Saint Louis’s office is outfitted with a hidden speakeasy (let’s see if you can find it)

• Miami has a gorgeous view in the heart of Brickell

• Atlanta office was recently built in January of 2021 in Midtown

• Nashville’s spacious office is 2 blocks from Broadway & Assembly Hall

• Tampa's office overlooks the Gulf from the heart of the Westshore Business District

Drive Social Media does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

#LI-Onsite