Product Owner- Salesforce (Opportunities to Booking)
Location
Seattle, WA, USA
Role
Consultant
Contract
Permanent
Salary
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Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!
Why do you want to join our team?
Life at F5 is never dull. We are constantly identifying industry trends and disruptions, then innovating to get ahead of future customer needs—creating application services that help the world’s leading organizations deliver their critical business apps faster and with the highest levels of flexibility, security, performance, and support.
But our success isn’t driven solely by what we do. We also care deeply about how we do it. At F5, our culture is how we live, every single day. And it’s producing extraordinary results—not only for our customers, but also for our employees. We understand that your life is about more than just work, so we’re committed to a culture that supports your whole life.
F5 leads the market in building products to make every app run faster, smarter, and safer anywhere. Come work at a place where innovation and teamwork come together to build and support the most exciting missions in the world! You get the adventure and independence of working at a growing Fortune 1000 technology company.
Why do you want to join our team?
Life at F5 is never dull. We are constantly identifying industry trends and disruptions, then innovating to get ahead of future customer needs—creating application services that help the world’s leading organizations deliver their critical business apps faster and with the highest levels of flexibility, security, performance, and support.
But our success isn’t driven solely by what we do. We also care deeply about how we do it. At F5, our culture is how we live, every single day. And it’s producing extraordinary results—not only for our customers, but also for our employees. We understand that your life is about more than just work, so we’re committed to a culture that supports your whole life.
F5 leads the market in building products to make every app run faster, smarter, and safer anywhere. Come work at a place where innovation and teamwork come together to build and support the most exciting missions in the world! You get the adventure and independence of working at a growing Fortune 1000 technology company.
Position summary
The Salesforce (Opportunities to Booking) Product Owner will join a team of PO’s to own of F5’s Technology Services capabilities ensuring Sales teams can process customer relating activities and process subscription bookings. They will be continually improving and pioneering new features to improve ease of use for our internal and external customers and increase automation and efficiency to meet the growing demands of time-to-market velocity and for applications ease of use by sales teams selling F5 products.
F5 Product Owners are a key member of our Agile Scrum teams that develop technology solutions for vital functions within F5, such as product management, sales, services, accounting. The mission of Technology Services is to build a more responsive, nimble and agile F5, supporting internal and external customer needs.
Primary Responsibilities
- Advocate and champion for product managers across BU’s and the sales teams Opportunities to Booking needs
- Advocate and champion for standardization to drive automation and scale
- Understand the selling process and ability to ensure the functional needs are represented in the application solutions (e.g., Salesforce and Oracle CPQ)
- Analyze data for insights to measure return on investment and inform business case on new features and improvements
- Represent the user and business to your Scrum teams, rallying the team around product goals and user needs
- Participate in all Agile/Scrum ceremonies
- Articulate and refine requirements / stories and define acceptance criteria in a manner understandable to the Agile Scrum / Kanban Team (e.g., INVEST)
- Own, maintain, and prioritize the product backlog for your teams
- Make/drive timely tradeoff decisions throughout the development process
- Define sprint and quarterly goals and objectives with the teams
- Demonstrate products to stakeholders
- Identify and manage dependencies across teams within the product / solution
- Partner with relevant teams to prepare for quarterly “big room” planning events
- Convene and facilitate technical discussions with engineering as part of articulating and refining requirements and understanding engineering realities
- Communicate trade-offs between customer expectations and engineering realities to stakeholders and align on prioritization
- Stay up to date on relevant industry trends and best practices and constantly exchange ideas
- Advocate effectively for work to address tech debt when needed
- Performs other related duties as assigned.The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.
Knowledge, Skills and Abilities
- Demonstrates effective team dynamics, conflict resolution, mentoring, and servant leadership skills
- Strong knowledge of Salesforce (Lightning Edition) and supporting apps
- Experience within a SAFe or Agile methodology and utilizing Agile practices
- Effective at representing the user and business to the team from a solid foundation of deep user understanding and knowledge of the business
- Unafraid to dig deep into data
- Strong facilitation skills within teams and ability to lead cross-functional teams
- Strong negotiation skills
- Strong oral and written communication skills with the ability to influence others internally and externally
- Experience resolving issues with higher levels of management
- Balance of technical and business acumen; able to communicate what is possible and what will have the biggest impact on business.
- Be familiar with modern software engineering practices, such as CI / CD, DevOps, test driven development, etc.
- Knows enough about software development and architecture be a good dance partner for engineers
- Understands and effectively advocates for non-functional requirements (NFRs), performance standards, security standards and the need to refactor
- Learns quickly what’s easy vs hard
- Skilled viewing challenges from both the “forest” and the “tree” views
- Is a problem solver not a problem “alerter”
Qualifications
- 5+ years of experience as a Product Owner on an Agile Scrum team, preferably in SAFe, on solutions supporting sales, finance, or other internal support functions
- 5+ years of experience working with a diverse set of partners such as sales, engineering, legal, customer success, data science, marketing etc.
- Bachelor’s degree in business, computer science or related field
The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.
Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Yello/Workday (ending with f5.com or @myworkday.com).
Equal Employment Opportunity
It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
F5
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