Salesforce Administrator

Description:

Who We Are

At Trees for the Future (TREES), we train farmers in sustainable land use so that they can build vibrant regional economies, thriving food systems, and a healthier planet. As a global leader in agroforestry training for over 30 years, TREES provides hands-on education and support, encouraging farmers in developing countries to work with nature, not against it.

Our signature methodology, the Forest Garden Approach, helps farmers transform their land with thousands of trees and dozens of crops, creating new possibilities for themselves, and their communities. By embracing sustainable land practices, farmers are reclaiming their agency, breaking the cycles of climate change and generational poverty, and rebuilding our food systems from the ground up. Learn more at trees.org.

About the Opportunity

In this role, the Salesforce Administrator has responsibility for managing and optimizing TREES' Salesforce platform, which is used by multiple departments and programs. In this position, the Salesforce Administrator is responsible for identifying, designing, implementing, and maintaining Salesforce solutions that enhance business processes, data quality, reporting, and user adoption. In addition to providing training, documentation, and support to Salesforce users across TREES, the Salesforce Administrator will also ensure compliance with privacy and security policies for data.

Requirements:

In this role, you will...

• Manage Salesforce and related applications, including, but not limited to, Nonprofit Success Pack (NPSP), Conga, TaroWorks, FormAssembly, Amp Impact, Classy, and Intacct.
• Configure and customize Salesforce to meet business requirements, including creating and managing custom objects, fields, workflows, validation rules, and reports.
• Serve as the primary point of contact and lead for coordinating with development contractors and partners, and ensuring timely and effective communication, coordination, and management of project deliverables.
• Plan, execute, and monitore projects, including the installation and customization of Amp Impact, the integration of Salesforce with Intacct, the redesign of development pipelines, and preparing the Salesforce instance for interaction with an external GIS database.
• Develop and maintain dashboards, charts, and graphs to visualize data and KPIs.
• Implement procedures for monitoring data quality and integrity.
• Participate in departmental meetings and collaborate with other departments to identify priorities and provide solutions that integrate key processes into Salesforce.
• Train and support Salesforce users, including account creation, profile management, onboarding, and the development and maintenance of training materials, user guides, and FAQs.
• Keep current with Salesforce releases, features, and best practices, and recommend improvements and optimizations to TREES' Salesforce instance.
• Assist TREES Field Staff in creating and deactivating TaroWorks accounts, managing Public Groups and Partner Profiles for access and security, as well as ensuring access to Salesforce data.
• Support ad-hoc Salesforce projects as needed.

You’ll be a great fit if you have...

• Bachelor's degree in computer science, information technology, business administration, or a related field.
• Minimum of 3 years of experience as a Salesforce Administrator, preferably in a nonprofit or international context.
• Salesforce Certified Administrator and/or Salesforce Certified Advanced Administrator preferred.
• Experience with Salesforce Nonprofit Success Pack (NPSP) and ability to learn and manage integrated tools, such as Conga, TaroWorks, and FormAssembly.
• Proficiency in Salesforce configuration, customization, data management, reporting, and dashboards.
• Strong analytical, problem-solving, and project management skills.
• Excellent communication and interpersonal skills, and ability to work collaboratively with stakeholders at all levels.
• High level of attention to detail and accuracy.
• Ability to work independently in a fast-paced and dynamic environment.
• Commitment to TREES' mission, values, and culture.

Ready to Join Our Team?

We’re thrilled that you want to change the world with us. Click HERE to apply.

TREES is an equal-opportunity employer.

Due to the high volume of inquiries that TREES receive, we thank all candidates for their interest yet only those who are selected for an interview will be contacted.?