Senior Salesforce Administrator

1653 days ago

Location
New York, NY, USA
Role
Administrator
Contract
Permanent
Salary
--

Based in Boston, MA and Rochester, NY, Cloudcheckr is a rapidly growing cloud insights and management SaaS company. Our platform (CMx) is used by thousands of organizations worldwide seeking to optimize, monitor, secure, and maintain compliance for cloud workloads at scale. With market tailwinds of 40% annual growth, the largest service providers, distributors, government agencies, enterprises, and system integrators use CloudCheckr daily to manage a combined $4 billion per year on our platform. About 210 employees are located primarily in the eastern time zone, though currently and for the near future, the business is operating 100% remotely and hiring top talent worldwide.

CloudCheckr’s culture is entrepreneurial and anti-red tape. We encourage critical thinking at all levels of the organization, and enjoy working with others that are dedicated, high-performing, and able to hold themselves and others accountable.

We are looking for a Senior Salesforce Administrator to help us maximize sales operational efficiencies and realize the full features and benefits of an optimally deployed Salesforce instance.

You are the ideal candidate if:

You have a passion for solving business challenges with - and building scalable solutions - on the Salesforce platform.
You are comfortable working in a Lightning environment, with an understanding of how to leverage its benefits and overcome its challenges.
You are highly organized with superb attention to detail and thrive independently in a fast-paced, fun environment.
You feel comfortable working behind the scenes to champion accurate data, deadlines, and accountability.
You are self-motivated, take initiative to fix problems when you see them, and seek out opportunities to grow professionally.
You have or are in pursuit of Salesforce Developer certification.

Responsibilities:

Serve as CloudCheckr’s Salesforce.com owner, SME, and administrator:
- Proactively seek out, identify, and implement system changes to support business needs, usability, data collection and process simplification.
- Coordinate the evaluation, scope, and completion of new development or process/workflow alterations.
- Project manage all changes rolled out to SFDC ensuring that all users understand changes prior to rollout.
Maintain, enhance, and create workflows, functions, and configurations within the SFDC environment.
Maintain system security and integrity, regarding all user information - this includes updates; adding/removing licenses; reassigning profile information; designing, creating, and maintaining roles and hierarchies; monitoring usage/storage.
Assess the impact of new requirements on Salesforce.com and all interconnected upstream and downstream applications, systems, and processes.
Create and maintain technical documentation to support new functionality or process enhancements.
Assist in training of new users and grow the SFDC skill set across CloudCheckr’s Growth & Strategy organization.
Monitor, own, and proactively improve data quality.

Requirements:

5+ years as a Salesforce.com Certified Administrator; preference given to candidates with experience successfully owning a sales tech stack centered around Salesforce.
5+ years of experience in a B2B SaaS environment in an IT Business analyst or Sales Operations role
Demonstrated experience working with Sales users and Sales Management in process/workflow improvement.
Exceptional proficiency in Excel
Preference given to candidates with project management experience, skills, and certification in: Gainsight, Outreach, other Marketing and Sales tools
Bachelor’s degree (or higher) with an emphasis on Business, MIS, Analytics, or related field

EEO/AA Employer/Vet/Disabled