Project Manager - CRM Integrations

• Project Manager
• USA CA (San Diego Preferred) or San Antonio, Texas[78249]

Qualifications

• Minimum Requirements (Must Haves) - 7 years of project management work experience using PMI guidelines.

Preferred

• PMP, or other PMI Certification, or equivalent.
• BS in Business Administration, Computer Sciences, Engineering, or related degree that provide foundational skills that foster success in managing projects.
• Prior experience working in organizations performing process documentation or implementation of business process outsourcing models.
• Experience or background in medical device Field Service implementations.

Key Skills, Experience, & Responsibilities

• 7 – 10 years senior project management experience using PMI guidelines.
• Partners with project sponsors and stakeholders to define project objectives and business case.
• Takes ownership for delivering project objectives and deliverables.
• Drives project execution to meet project schedule, cost and quality requirements.
• Establishes project governance structures and defines processes for reporting, review, and approval of project objectives and deliverables
• Experience with Telephony and CRM Technologies (Genesys PureCloud, Salesforce)
• Experience managing projects technical projects involving multiple vendors and integrations.
• Experience managing projects that involve applications such as SAP, SFDC, MuleSoft and the implications associated with their respective release cycles and schedule constraints.
• Working Knowledge of Agile/Scrum concepts & principles (Daily Stand-up, User Stories, Acceptance Criteria).
• Familiarity with working in a regulated environment (GxP), including ensuring audit preparation/documentation is completed and compliant.
• Experience managing projects that include IT software development activities that follow the traditional Software Development Life Cycle (design, development, testing, UAT, deployment activities).
• Experience managing projects with IT components that are delivered using various methodologies, including Waterfall, Agile, and Hybrid (practical experience, not just training, certification, or theory).
• Liaise between the IT, business teams, and multiple vendors to ensure successful project delivery.
• Experience with executive-level communications, written & oral.
• Proficient in using Microsoft suite (PowerPoint, Excel, Outlook, MS Teams, MS Project).

IND_ADNIT

Job Type: Contract

Pay: $70.00 - $75.00 per hour

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Project management: 1 year (Preferred)
• CRM Integrations: 1 year (Preferred)
• Medical Devices: 1 year (Preferred)
• Genesys PureCloud, Salesforce: 1 year (Preferred)

Work Location: In person