Salesforce Lead

1388 days ago

Location
Indianapolis, IN, USA
Role
Other
Contract
Internship
Salary
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About Us

Keter Environmental Services is a full-service waste and recycling management company operating on a national platform. As a national environmental services provider, we manage 500 client programs and work with over 1700 providers nationally. Our team is made up of real estate, financial, and environmental professionals that understand the complexities of commercial and municipal properties and the unique challenges they present. We specialize in developing value-based solutions to implement and maintain the most efficient, sustainable, and economical solution for each individual property's waste stream.

Visit www.keteres.com for more information.

Comprehensive Benefits Package

We are a small business and are proud to offer big business perks for all our employees.

For more information about Keter's perks go to http://online.flippingbook.com/view/391805623/

Hybrid work schedule (up to 3 days work from home)
Competitive Compensation
Annual Bonus Plan at Every Level
Continuous Learning and Development Opportunities
401(k) Retirement Savings with Company Match; Immediate Vesting
Medical & Dental Insurance
Vision Insurance (Company Paid)
Life Insurance (Company Paid)
Short-term & Long-term Disability (Company paid)
Employee Assistance Program
Flexible Spending Accounts/Health Savings Accounts
Paid Time Off (PTO) Including birthday off, community volunteer hours and summer Fridays
9 Paid Holidays

Job Purpose

The Salesforce Lead is responsible for leading the integration of Salesforce into our company. The Salesforce Lead must be comfortable talking business process not just technical. They will lead the process of getting the system requirements configured working with business leaders, manage outsourced development teams, and ensure the scheduled launch dates deliver to the timelines set, create testing protocols.

The Salesforce Lead will be leading discussions & presentations with Senior leadership, CFO, and VP of Sales division that will include technology and business.

This is a hands-on position that will also be responsible for the day-to-day configuration, support, maintenance and improvement of Salesforce and work with the Commercial and Industrial Sales teams to identify, develop, implement and manage sales enablement tools to support the organization’s growth objectives. Partner with other internal teams to understand business processes and develop strategies that support their goals, increase efficiencies, and improve the customer experience. As the company grows, we anticipate that will we add additional staff members to support these administrative functions.

Responsibilities

Effectively lead the design and development to launch Salesforce first with the sales and marketing team; and then to other teams to support the growth objectives of the company
Serve as primary system administrator for the Salesforce environment
Focus the organization’s use of sales data towards what best serves corporate objectives
Handle all basic administrative functions including user maintenance, modification of page layouts, generation of reports and dashboards, creation of new fields and other routine tasks
Gather detailed requests for improvements or changes to the system, and implement these changes as appropriate
Automate processes using Salesforce tools such as process builder, approval processes, validation rules, and features such as engagement plans and levels
Manage less complex Salesforce integrations - those not handled by a Salesforce Developer or Consultant/Partner
Identify, install and maintain appropriate sales enablement apps from the AppExchange
Design easy-to-use dashboard that provides real-time insights
Eliminate manual processes by implementing new features, data elements and functionality
Train new users and grow the Salesforce skill set across the organization
Document customizations made in Salesforce
Plan for upgrades, seasonal releases and long-term projects

Skills Required

Excellent project management skills and a positive attitude
Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests
Creative and analytical thinker with strong problem-solving skills
Must demonstrate ability to communicate effectively verbally and in writing with all levels of the organization
Ability to critically evaluate and prioritize information gathered from multiple sources and reconcile conflicts
Ability to assess the impact of new requirements on Salesforce and other integrated systems

Experience

Minimum 3 years, prefer 5+ years, of Salesforce implementation and deployment experience
A documented history of successful project completion
A demonstrated ability to understand and articulate complex processes
Ability to build custom objects, formula fields, processes, custom views, and other content of intermediate complexity