Salesforce Administrator. Developer, Apttus/CPQ
Location
San Francisco, CA, USA
Role
Administrator
Contract
Permanent
Salary
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Salesforce Administrator/Developer, Apttus/CPQ
IT, InfoSec, Cyber Risk & Business Operations | San Francisco, CA
IT, InfoSec, Cyber Risk & Business Operations | San Francisco, CA
Our agreement with employees
DocuSign is committed to building trust and making the world more-agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At DocuSign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live.
DocuSign is committed to building trust and making the world more-agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At DocuSign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live.
The team
Our IT, InfoSec, Cyber Risk & Business Ops team is in the business of trust and reliability. We create, maintain and operate scalable technology and data solutions that deliver an exceptional experience for our internal & external customers. We embrace Agile principles and values, favor DevOps practices, and view infrastructure as code, all while we create an infrastructure that scales and supports our growth and ambitious vision. This requires a smart, highly collaborative team who can identify, investigate, and implement new technologies to continue securely scaling our global business.
This position
DocuSign leverages multiple functions of Salesforce.com including: Sales Cloud, CPQ, Service Cloud, and Customer and Partner Communities. In the position of Salesforce Administrator/Developer, you will be primarily responsible for configuring and optimizing our enterprise Salesforce application to meet the needs of DocuSign while working with Senior Developers on programmatic aspects as well.
This position is an individual contributor and reports to the Senior Technical Manager, Enterprise Applications.
Responsibilities
Work as part of collaborative, cross functional scrum team to deliver high value Salesforce solutions
Collaborate with scrum team to understand product vision and requirements and ensure configuration meets business needs
Translate business requirements into scalable solutions and business workflows
Maintain product catalog including creating products, bundles, options, price rules & approval workflows
Create & manage objects, fields, formulas, page layouts and record types
Implement workflow & validation rules
Maintain user roles, security settings & profiles
Configure and maintain third party Salesforce applications
Support change management and production deployment process
Provide support and system administration to quickly fix end user issues
Work as part of collaborative, cross functional scrum team to deliver high value Salesforce solutions
Collaborate with scrum team to understand product vision and requirements and ensure configuration meets business needs
Translate business requirements into scalable solutions and business workflows
Maintain product catalog including creating products, bundles, options, price rules & approval workflows
Create & manage objects, fields, formulas, page layouts and record types
Implement workflow & validation rules
Maintain user roles, security settings & profiles
Configure and maintain third party Salesforce applications
Support change management and production deployment process
Provide support and system administration to quickly fix end user issues
Basic Qualifications
3+ years experience working with Salesforce.com in a configuration/administrative capacity within an agile environment
Certified Salesforce.com Administrator
Experience working with Salesforce.com Sales Cloud & Apttus
Experience working with Data Loader, DemandTools and/or Prodly
Thorough understanding of Opportunity to Order / CPQ business processes
Experience working in an Agile / Scrum environment
Experience with CI/CD tools (like GitHub, Jenkins, etc) for Salesforce.
Experienced in Deployment process light using GIT / perforce etc.
Bachelor's Degree Required in computer science or related field
Strong team player but also able to work independently with minimal supervision
Strong analytical and problem solving skills
Excellent communication skills with the ability to explain and present details to both business and technical audiences
Ability to multi task and scale quickly in a fast paced environment
3+ years experience working with Salesforce.com in a configuration/administrative capacity within an agile environment
Certified Salesforce.com Administrator
Experience working with Salesforce.com Sales Cloud & Apttus
Experience working with Data Loader, DemandTools and/or Prodly
Thorough understanding of Opportunity to Order / CPQ business processes
Experience working in an Agile / Scrum environment
Experience with CI/CD tools (like GitHub, Jenkins, etc) for Salesforce.
Experienced in Deployment process light using GIT / perforce etc.
Bachelor's Degree Required in computer science or related field
Strong team player but also able to work independently with minimal supervision
Strong analytical and problem solving skills
Excellent communication skills with the ability to explain and present details to both business and technical audiences
Ability to multi task and scale quickly in a fast paced environment
Preferred Qualifications
Certified Salesforce.com Advanced Administrator
Hands on experience with Apttus CPQ Implementation
Should be familiar / know how to configure and customize Apttus application and use Apttus Callback classes
Experience with configuring and customizing quoting applications like Apttus / Salesforce CPQ is a strong plus
Experience in managing a product catalog and participating in product launches
Salesforce.com knowledge of system capabilities and limitations
Understanding of Salesforce.com best practices, security and functionality
Experience in a complex enterprise application environment with integrations and customizations to support multiple business processes
Experience with Salesforce Lightning and LSDX is a strong plus
Salesforce developer certification (PD 1) is a strong plus
Experience with SaaS business applications like Eloqua, Zuora, and NetSuite is nice to have.
Strong team player but also able to work independently with minimal supervision
Strong analytical and problem solving skills
Excellent communication skills with the ability to explain and present details to both business and technical audiences
Ability to multi task and scale quickly in a fast paced environment
About us
DocuSign® helps organizations connect and automate how they prepare, sign, act on, and manage agreements. As part of the DocuSign Agreement Cloud, DocuSign offers eSignature: the world's #1 way to sign electronically on practically any device, from almost anywhere, at any time. Today, hundreds of thousands of customers and hundreds of millions of users in over 180 countries use DocuSign to accelerate the process of doing business and simplify people's lives. Plus, we save more trees together! And that's a good thing.
Certified Salesforce.com Advanced Administrator
Hands on experience with Apttus CPQ Implementation
Should be familiar / know how to configure and customize Apttus application and use Apttus Callback classes
Experience with configuring and customizing quoting applications like Apttus / Salesforce CPQ is a strong plus
Experience in managing a product catalog and participating in product launches
Salesforce.com knowledge of system capabilities and limitations
Understanding of Salesforce.com best practices, security and functionality
Experience in a complex enterprise application environment with integrations and customizations to support multiple business processes
Experience with Salesforce Lightning and LSDX is a strong plus
Salesforce developer certification (PD 1) is a strong plus
Experience with SaaS business applications like Eloqua, Zuora, and NetSuite is nice to have.
Strong team player but also able to work independently with minimal supervision
Strong analytical and problem solving skills
Excellent communication skills with the ability to explain and present details to both business and technical audiences
Ability to multi task and scale quickly in a fast paced environment
About us
DocuSign® helps organizations connect and automate how they prepare, sign, act on, and manage agreements. As part of the DocuSign Agreement Cloud, DocuSign offers eSignature: the world's #1 way to sign electronically on practically any device, from almost anywhere, at any time. Today, hundreds of thousands of customers and hundreds of millions of users in over 180 countries use DocuSign to accelerate the process of doing business and simplify people's lives. Plus, we save more trees together! And that's a good thing.
DocuSign is an Equal Opportunity Employer. DocuSign is committed to building a diverse team of talented individuals who bring different perspectives to the business and who feel a sense of inclusion and belonging when they join our team. Individuals seeking employment at DocuSign are considered without regards to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status, or any other legally protected category.
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