Salesforce IT Applications Engineer - Remote possible
Location
Foster City, California, United States
Role
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Contract
Permanent
Salary
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Exabeam is a global cybersecurity leader that adds intelligence to every IT and security stack. We are reinventing the way security teams use analytics and automation to solve threat detection, investigation, and response (TDIR), from common security threats to the most critical that are difficult to identify. The Exabeam Security Management Platform is a comprehensive cloud-delivered solution that leverages machine learning and automation using a prescriptive, outcomes-based approach to TDIR. It is designed and built to help security teams detect external threats, compromised users and malicious adversaries, minimize false positives, and make security success the norm. For more information, visit www.exabeam.com.
The IT Applications Engineer will partner with Exabeam’s Sales, Customer Success, and other internal teams to design, customize, and maintain business applications. This position will play an important role in customization and automation work, as well as integration of cloud-based tools, including Salesforce, Gainsight and Professional Services Automation.
Responsibilities
- Design and build customizations using Salesforce technologies (Apex, Lightning components, Visualforce, etc.)
- Maintain existing customizations and adapt them to evolving business needs
- Support business operations, including integrations and optimizations
- Partner with business teams to build out requirements for new processes that incorporate IT best practices, translating business needs into effective tools within Salesforce
- Assist in business systems implementations, testing, rollout, and user training
- Own the full application development lifecycle, from requirements gathering to testing, deployment, and ongoing support
- Create and maintain documentation for integrations and other customizations
- Support and maintain existing systems, including troubleshooting issues reported by users
- Strong technical skills and ability to analyze and troubleshoot problems
- Outstanding interpersonal skills, including strong verbal and written communication skills
- Ability to prioritize tasks and work independently, while closely collaborating with other groups in the company, all while working remotely with a geographically distributed team
- Curiosity and ability to work in a fast-paced environment that will challenge organizational and time management skills
- Ability to learn while producing positive results for end users on the job daily
- Capable of growing with the company
Qualifications
- 3+ year’s experience developing Salesforce customizations and integrations
- Bachelor’s degree in MIS or IT, or equivalent work experience
- Strongly prefer candidates with a background working in IT teams
- Salesforce certification is preferred
- Expertise with Apex, SOQL, Visualforce, and Lightning Component Development
- Expertise with Python, Java, or similar object-oriented programming language
- Experience with relational databases and SQL/SOQL
Exabeam is privately funded by Blue Owl Capital, Lightspeed Venture Partners, Cisco Investments, Norwest Venture Partners, Acrew Capital, Icon Ventures, and investor Shlomo Kramer. For more information visit https://www.exabeam.com or follow us on LinkedIn and Twitter.
Exabeam
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