Data Specialist - Salesforce

Job Classification: Full-time, Non-Exempt
Reports to: Data Control Specialist

Objective and Purpose:
The Data Specialist – Salesforce position is responsible for data entry into HMIS and managing the data structure and functionality within Salesforce. This is a growing area for Rogue Retreat that needs a true expert in the area of Salesforce to help build what is needed now, but also is capable of building additional functionality to satisfy future needs.

Preferred Qualifications:
*High School diploma or equivalent (GED). Higher Education coursework in accounting is preferred.
*Salesforce Certification (Rogue Retreat can connect with Certified Trainers for specifics)
*Experience building and entering data into complex database systems
*Ability to pay attention to details and perform with a high degree of accuracy.
*Exhibit intermediate knowledge of computer skills including, Microsoft Office, Google products, Salesforce.
*High level Excel skills preferred.
*Exhibit discipline for personal time management and record-keeping.

Knowledge, Skills & Abilities
*Excellent clerical skills in typing/word processing, spreadsheets, filing, ten-key by touch and operating modern office equipment.
*Intermediate to advanced experience with Microsoft Office Suite, specifically Excel and Word.
*Must be able to analyze and evaluate technical activities and detailed computations by understanding basic principles of database structure, HIPAA, and related federal and state laws.
*Must possess strong attention to detail, strong organizational skills, and the ability to accurately record and provide documentation.
*Communicate effectively both in-person and in writing, including the ability to develop, maintain and implement written procedures.
*Ability to resolve disputes with coworkers, internal and external customers; maintain composure and deal tactfully with the public.
*Respond promptly to coworkers, internal and external customer’s needs, solicit feedback to improve service, respond to requests for service and assistance.
*Strong organizational and time management skills with the ability to prioritize and learn multiple responsibilities; ability to work accurately and quickly.
*Ability to work with regular interruptions, and perform duties independently.
*Ability to consistently meet required deadlines.
*Ability to exercise independent judgment on routine and non-routine matters, identifying problems and making suggestions for improvements.
*Maintain confidentiality and exercise discretion and judgment in dealing with sensitive or confidential information.
*Ability to get along well with coworkers and the public, and maintain effective work relationships.

Essential Functions (may include all of the following):
*Manage, build and maintain Salesforce database.
*Coordinate efficient reconciliation of data between HMIS and Salesforce.
*Data entry into Salesforce and HMIS as needed.
*Run data retrieval and calculation processes.
*Run and review required reports from HMIS and Salesforce and audit for accuracy.
*Identify and fix any missing data or incorrect calculations.
*Identifies and resolves ongoing functional and technical issues with any Rogue Retreat data systems.
*Identifies and recommends system enhancements to improve internal controls, workflows and efficiencies, and to be in compliance with federal and state wage and hour laws and regulations.
*Learn the organization, understand agency programs, and funding streams to support useful data reporting to managers, executives and the board of directors
*Provides backup to other areas of responsibility within the department.
*Regular attendance.
*Performs other duties as assigned.

Job Type: Full-time

Pay: From $22.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Application Question(s):

• Rogue Retreat has a zero tolerance drug policy, which includes THC. Can you pass a pre employment drug screen?
• Due to the nature of the population we serve, some in active addiction, if you have a substance use disorder you must have 2 years clean since your last use. You must be able to successfully pass a pre-hire drug test. Do you meet this requirement: YES / NO / NOT APPLICABLE

Experience:

• Excel: 1 year (Required)
• Salesforce: 1 year (Preferred)

Work Location: In person