Business Analyst - Salesforce

At TreviPay, we believe loyalty begins at the payment. Thousands of sellers use our global B2B payments and invoicing network to provide choice and convenience to buyers, open new markets and automate accounts receivables. With integrations to top eCommerce and ERP solutions and flexible trade credit options, TreviPay brings 40 years of experience serving leaders in manufacturing, retail and transportation.

Every day, TreviPay employees are challenged and empowered in a supportive, collaborative, entrepreneurial environment.

The Business Analyst I reports to the Manager of Process Excellence and will work with stakeholders to collect requirements and assist in designing, documenting, and implementing process improvements using procedural, Salesforce, Robotic Process Automation, and other TreviPay tools. The successful candidate will be a self-starter who is comfortable working in a busy and dynamic environment with competing priorities.

Responsibilities

• Partner with internal and external stakeholders to identify automation opportunities by analyzing and documenting processes and assessing the feasibility of automation or improved user experiences.
• Direct meetings, interviews, and workshops designed to gather requirements and design solutions.
• Work closely with documentation specialists to document processes, release notes, and other project materials to support development, security, operations, and maintenance.
• Communicate with colleagues or customers during product development to confirm alignment with the design and expectations.
• Support business teams in testing activities, including integration testing, end-to-end (business process) testing, and UAT.

Requirements:

• Bachelor’s degree in business or technology-related major or two years of related work experience may be substituted for educational requirements.
• Exposure to Salesforce as Salesforce Business Analyst or Administrator
• Proficient use of MS Office (Word, Excel, PowerPoint, etc.)
• Excellent written and verbal communication skills.
• Strong analytical skills with a demonstrated ability to extensively analyze business processes and workflows.
• Basic understanding of SDLC, Waterfall, and Agile development methodologies including requirements, design, development, testing, documentation, training, deployment, operations, support, and maintenance.

Preferred Qualifications:

• Exposure to BI software such as Sisense, Power BI, or Tableau.
• Experience using flowcharting software (Lucidchart or Visio).
• Certification in SCRUM or Agile Project Management
• Certification in LEAN Six Sigma

Why you will love working at TreviPay

• Competitive salary
• Generous paid time off
• Medical, dental, vision, FSA, Life/AD&D, long and short-term disability
• 401K matching
• Casual environment and dress
• Employee referral program
• Professional, Innovative, and highly collaborative team
• Options for in-office, hybrid, or remote work

At TreviPay we believe:

• in saying yes to unique and challenging requirements
• empowered team members are creative team members
• our products make the customer’s day just a little bit better
• work/life balance makes us all more effective

TreviPay is an Equal Opportunity and Affirmative Action Employer. We welcome all veterans and disabled applicants.

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