Salesforce Technical Architect

Technical Architect (Salesforce.com Platform)
IT, InfoSec, Cyber Risk & Business Operations | San Francisco, California

Our agreement with employees
DocuSign is committed to building trust and making the world more-agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At DocuSign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live.

The team
Our IT, InfoSec, Cyber Risk & Business Ops team is in the business of trust and reliability. We create, maintain and operate scalable technology and data solutions that deliver an exceptional experience for our internal & external customers. We embrace Agile principles and values, favor DevOps practices, and view infrastructure as code, all while we create an infrastructure that scales and supports our growth and ambitious vision. This requires a smart, highly collaborative team who can identify, investigate, and implement new technologies to continue securely scaling our global business.

This Position
The Salesforce Technical Architect will architect and design complex customizations and projects for the Sales, Marketing, Customer Support and Customer Success business team of DocuSign. This role requires deep technical knowledge of Salesforce.com platform, thorough understanding of Sales & Support processes, and familiarity with AppExchange applications like LeanData, D&B, Apttus, CPQ, etc. This role also must possess broad working knowledge across multiple SaaS technologies & applications within the CRM domain. Must have worked on highly custom & complex salesforce.com instances with large volume data and heavy integrations with external business applications. This role will own and oversee the architecture and technology of Salesforce.com CRM of DocuSign and will provide technical oversight and guidance to administrators and developers working on multiple projects.

Over time, the successful candidate will own one or more pieces of our Enterprise Application and may be required to lead or direct the work of others. A wide degree of creativity and latitude is expected! DocuSign is growing at an extraordinary pace across all vectors, providing an enormous opportunity for professional growth in this position.

This position is an Individual Contributor and reports to the Director, Enterprise Applications Technology.

DocuSign® helps organizations connect and automate how they prepare, sign, act on, and manage agreements. As part of the DocuSign Agreement Cloud, DocuSign offers eSignature: the world's #1 way to sign electronically on practically any device, from almost anywhere, at any time. Today, hundreds of thousands of customers and hundreds of millions of users in over 180 countries use DocuSign to accelerate the process of doing business and simplify people's lives. Plus, we save more trees together! And that's a good thing.

DocuSign is an Equal Opportunity Employer. DocuSign is committed to building a diverse team of talented individuals who bring different perspectives to the business and who feel a sense of inclusion and belonging when they join our team. Individuals seeking employment at DocuSign are considered without regards to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status, or any other legally protected category.