Staff Analyst, Salesforce

1510 days ago

Location
Dublin, California, United States
Role
Business Analyst
Contract
Permanent
Salary
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TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers’ compensation insurance.

TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you’re passionate about innovation and making an impact on the large SMB market, come join us as we power our clients’ business success with extraordinary HR.

Job summary/overview

Utilize salesforce and technical analysis skills to build and maintain partnerships in technology and business teams to drive requirements gathering, analysis, design and implementation for clients and colleagues in the PEO industry.

Essential duties/responsibilities

Analyze and develop the best solution design and approach by working closely with business and development teams.
Develop technical requirements for internal developers as needed.
Design and execute front end configurations on salesforce CRM and related cloud products.
Create and lead sophisticated workflow rules, data validation rules and approval processes.
Provide daily administration and support of company’s Salesforce database. This includes managing user setup, profiles and roles, customization of objects, fields, record types and page layouts.
Create change Sets and deploy from the development sandbox to the full data sandbox to production.
Coordinate and oversee testing (with business partners), including drafting test scenarios, facilitating, demos, UAT and sign-off.
Providing training on salesforce.com enhancement and feature delivery.
Analyzing large and complex data sets and performing quantitative and qualitative analysis.
Lead, mentor and coordinate the work of a small team of 3-5 junior analysts and engineers onshore and offshore to ensure excellence in delivery.
Other projects and responsibilities may be added at the manager’s discretion.

Job requirements and qualifications
Education:

Master’s degree in Computer Science, Information Systems, Management Information Systems, Computer or Software Engineering, Electrical or Electronic Engineering, or any related Engineering or IT field of study. A minimum of three (3) years of experience in the job offered or in any related position(s).
In lieu of the above-stated primary education and experience requirements, the employer will also accept a Bachelor’s degree in Computer Science, Information Systems, Management Information Systems, Computer or Software Engineering, Electrical or Electronic Engineering, or any related Engineering or IT field of study, plus at least five (5) years of post-degree, progressively responsible experience in any related position(s).

Training Requirements (licenses, programs, or certificates):

SalesForce Administrator Certificate (required)
Sophisticated Salesforce Certifications (expected)

Experience:

Minimum 3 years’ experience in enterprise setting for building and maintaining a salesforce.com ecosystem

Other Knowledge, Skills and Abilities:

Salesforce – all major services
Apttus CPQ and CLM
Oracle and SQL Server database
Qualtrics
Benefit Quoting Systems
Informatica
Tableau
Atlassian Suite
Excellent verbal and written communication skills
Ability to connect with employees at all levels of the organization
Strong knowledge and understanding of both state and federal employment laws
Good social skills
Excellent presentation and facilitation skills
A shown commitment to high professional ethical standards and a diverse workplace
Ability to adapt to a fast paced constantly evolving business and work environment while handling multiple priorities
Proficient in Microsoft Office Suite

WORK ENVIRONMENT/OTHER INFORMATION (Travel required, physical requirements, on-call schedules, etc.)

Minimal travel required
Work in clean, pleasant, and comfortable office setting
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Please Note: TriNet reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity.

TriNet is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact [email protected] to request such an accommodation.