Salesforce Administrator
Location
Hartford, Connecticut, United States
Role
Administrator
Contract
Permanent
Salary
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The Salesforce Administrator is responsible for creating and maintaining reporting for all departments, company dashboards, supports ongoing system clean up, and offers day-to-day support across multiple internal functions for the Salesforce.com system.
Essential Job Functions
Understanding of MDLIVE’s products to effectively support CRM configuration
Daily administration support of Salesforce through the maintenance of multiple user setup, profiles and roles, security, customization of objects, fields, workflow rules, record creation of new page layouts, building of drop-down lists, custom objects and related lists, account maintenance
Create reports, dashboards and list views for sales team members & executives
Create and maintain documentation on processes, policies, training, application configuration and user guides as needed
Assist Director, Sales Operations with projects as assigned
Perform data imports, data integrity, and data manipulation tasks ensuring proper ownership of existing accounts and contacts
Support the software testing process, which includes devising test plans, creating test cases, establishing protocols and appropriate testing environments and coordinating actual software testing
Keeping abreast of new Salesforce features and functionality
Assist with special administrative projects as needed
Required Knowledge/Skills/Abilities
3-5 years of Salesforce.com experience
Certified Salesforce Administrator, highly preferred
Strong attention to detail, proactively and diligently keep current with latest version of Salesforce.com tools
Detail oriented and can multitask effectively when necessary
Good communicator that wants to work in a team environment
Comfortable working in an agile, face paced environment
Has strong ability to prioritize a project list
Proficient with Microsoft Office suite
This role is Flex/WFH which allows most work to be performed at home or on occasion at a Cigna office location. Employees must be fully vaccinated against COVID 19 if they choose to come onsite
For this position, we anticipate offering an annual salary of $80,800 - $134,600, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
Helping our customers achieve healthier, more secure lives is at the heart of what we do. While you take care of our customers, we’ll take care of you through a comprehensive benefits program that helps you be at your best. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and best in class well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and dozens of corporate discounts on essentials you use every day. For more details on our employee benefits programs, please visit the “Life at Cigna” tab on our careersite: www.cigna.com/careers
About Cigna
Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you’ll enjoy meaningful career experiences that enrich people’s lives. What difference will you make?
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: [email protected] for support. Do not email [email protected] for an update on your application or to provide your resume as you will not receive a response.
Essential Job Functions
Understanding of MDLIVE’s products to effectively support CRM configuration
Daily administration support of Salesforce through the maintenance of multiple user setup, profiles and roles, security, customization of objects, fields, workflow rules, record creation of new page layouts, building of drop-down lists, custom objects and related lists, account maintenance
Create reports, dashboards and list views for sales team members & executives
Create and maintain documentation on processes, policies, training, application configuration and user guides as needed
Assist Director, Sales Operations with projects as assigned
Perform data imports, data integrity, and data manipulation tasks ensuring proper ownership of existing accounts and contacts
Support the software testing process, which includes devising test plans, creating test cases, establishing protocols and appropriate testing environments and coordinating actual software testing
Keeping abreast of new Salesforce features and functionality
Assist with special administrative projects as needed
Required Knowledge/Skills/Abilities
3-5 years of Salesforce.com experience
Certified Salesforce Administrator, highly preferred
Strong attention to detail, proactively and diligently keep current with latest version of Salesforce.com tools
Detail oriented and can multitask effectively when necessary
Good communicator that wants to work in a team environment
Comfortable working in an agile, face paced environment
Has strong ability to prioritize a project list
Proficient with Microsoft Office suite
This role is Flex/WFH which allows most work to be performed at home or on occasion at a Cigna office location. Employees must be fully vaccinated against COVID 19 if they choose to come onsite
For this position, we anticipate offering an annual salary of $80,800 - $134,600, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
Helping our customers achieve healthier, more secure lives is at the heart of what we do. While you take care of our customers, we’ll take care of you through a comprehensive benefits program that helps you be at your best. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and best in class well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and dozens of corporate discounts on essentials you use every day. For more details on our employee benefits programs, please visit the “Life at Cigna” tab on our careersite: www.cigna.com/careers
About Cigna
Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you’ll enjoy meaningful career experiences that enrich people’s lives. What difference will you make?
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: [email protected] for support. Do not email [email protected] for an update on your application or to provide your resume as you will not receive a response.
Cigna
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