Retail Sales Consultant

We are hiring a Retail Sales Consultant U.K. to join our team!

DISCOVER

As a Retail Sales Consultant (RSC) for Watkins Wellness, you will generate and nurture new business leads and proactively sell Watkins Wellness’ spa and accessory products to consumers daily, both digitally and in person. We are looking for consultants to join our U.K. showrooms in Ashford, Seven Oaks, Cambridge, and Milton Keynes. You will have a direct impact on our business as it relates to the sales of our leading spa and aquatic fitness products such as Hot Spring® Spas, Caldera® Spas, Freeflow Spas®, Fantasy Spas® and Endless Pools®.

YOUR RIPPLE EFFECT

· Do you have a strong customer focus? You will take ownership of the customer experience in all steps of the sales process and ensure the Watkins sales standards as set out by your manager.

· Are you goal driven? As a Retail Sales Consultant on our team, you will need to be self-starter and make sure out monthly goals/KPIs are met for all product categories.

· Can you execute programs? You will use Salesforce to deliver best in class lead conversions and execute ongoing marketing requirements for showroom or events?

· Are you solutions-minded? You will maintain the showroom products and appearance, support company guidelines and ensure the showroom is safe, maintaining daily administrative duties, including end of day reporting, inventory monitoring, proper completion of all retail processes.

· Attend and participate in company trainings to reinforce product knowledge and apply learnings (can require overnight travel).

WHAT YOU BRING
Research shows that candidates often don’t apply to positions unless they meet 100% of the job criteria. We are looking for active learners and people who care about taking advantage of the opportunities provided. We encourage you to apply even if you feel you do not meet all the requirements for this position.

· 2-3 years of sales experience, or the equivalent combination of sales and business experience.

· Customer Services management experience – preferably in durable consumer goods environment.

· Proven track record in delivering a solid sales performance.

· Maintain a familiarity with business resources (SharePoint, CRM, Teams, Access/Extranet).

· Salesforce experience is a plus.

· Demonstrates collaborative behaviors by demonstrating emotional intelligence, teamwork, peer coaching and active listening.

· The sales consultant must have a valid driver’s license with a good driving record and be able to drive a car. This role requires travel time to customer’s homes for site surveys and customer service calls.

WHAT YOU’LL GET

At Watkins Wellness, we believe that everyone should ‘Feel good. Live well'. We offer employees the opportunity to join a dynamic, growing industry leader with an outstanding and well-deserved reputation for leadership and dedication to our employees, customers, and community. We are proud of the people we are and the products we make — products that make a difference to the health and well-being of others.

We look for candidates that exhibit The Watkins Way (always Ethical, endeavor to be Transparent, embrace Inclusion, welcome a Diverse group of backgrounds and perspectives, Accommodating, believe in Work-Life Balance, put Safety First, are Accountable, value Relationships, are Passionate, a Team Player, and Results Oriented).

The employee must frequently lift and move up to 5 kg (11 lbs.) and occasionally lift and/or move up to 12 kg (26.5 lbs.). Specific vision abilities required by this job include close vision, color vision, peripheral vision and depth perception. The noise level in the work environment is usually quiet. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Types: Full-time, Permanent

Pay: £23,000.00-£27,000.00 per year

Benefits:

• Company pension
• Employee discount
• Store discount

Schedule:

• Day shift
• Weekend availability

Education:

• GCSE or equivalent (preferred)

Experience:

• Retail sales: 2 years (preferred)
• customer service: 2 years (preferred)

Licence/Certification:

• Driving Licence (preferred)

Work Location: In person