
Salesforce Administrator
Location
Sydney NSW, Australia
Role
Administrator
Contract
Permanent
Salary
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Our Story:
hi. We're hipages.
hipages provides a better, smarter way to connect tradies and consumers and get the job done well.
Our purpose is to make home improvement effortlessly efficient, creating happier homes. We build technology that solves the frictions of an industry ready for optimisation and are on a mission to bring simplicity, trust and create a seamless experience for our tradies and homeowners.
To date, over three million Australians have changed the way they find, hire and manage trusted tradies to get a job done around their home by using hipages. Our team thrives on bringing simplicity and trust to the tradie/consumer experience.
hipages. Change the way you tradie!
Your Challenge:
As the Salesforce Administrator for hipages, you will play an integral part in a hipages greenfield project. In line with this initiative and working closely with our chosen vendors, you will be responsible for the implementation and rollout of the new CRM business platform and ensuring the Sales, Marketing, and Support teams are set up for success.
Once launched, you will assist with the ongoing maintenance of the new and existing salesforce.com ecosystems at hipages, building features of various complexity, executing day-to-day configuration, support, maintenance and improvement of both the new and existing CRM platforms.
Key Responsibilities:
- Take full ownership of a greenfields CRM implementation and its management
- Lead the implementation project and provide expert level input in regard to both the technical as well as the functional aspects of Salesforce CRM
- Create and manage users, user profiles, roles, permission sets, assignment rules, object data security and visibility, page layouts, and license types.
- Development and ongoing maintenance of relevant documentation and mapping of business processes, including documentation relevant to support audit requirements.x
- Daily administration of the Salesforce CRM, including user licensing, object, field and App management.
You bring:
We are looking for applicants that are able to get your message across clearly and succinctly. You enjoy working through complex issues and have strong commercial accumen. You maintain and focus on developing relationships, whilst regularly ensuring you are contributing to a positive team atmosphere.
Your CV:
Requirements:
- Tertiary qualifications in Computing or relevant discipline
- Strong understanding of Salesforce best practices and functionality.
- Strong experience with Automation with Flows and Process Builder.
- You hold a current Salesforce Administrator / Salesforce Advanced Administrator Certificate.
- Additional Einstein Analytics and Salesforce Developer Certification would be a strong advantage
Technical Experience:
- Experience with Salesforce Workbench and other DML tools.
- Knowledge of Salesforce Connector for Excel
- 3+ years experience as a Salesforce Administrator, with strong knowledge of the Salesforce platform (Sales Cloud, Service Cloud, Marketing Cloud)
- A minimum of 3-4 years experience working with the following: Salesforce Lightning, Sales Cloud, Service Cloud, Salesforce Mobile app, Community Portal, Field Services Lightning, Einstein and Management of sandboxes.
Why join the hipages family?
Our team members really are at the forefront of our business and we empower our team to have a voice, make a difference, help lead the business forward and keep hipages one of the best places to work in Australia. A dedicated high performance team, huge investment in your career development, superior employee benefits and participation within our Employee Share Program are just some of the many reasons to join us, not to mention the free brekkie and the most amazing office in Australia, located in the heart of Sydney CBD!
What you can expect:
At hipages, no two days are the same and our pace is fast! Interesting, meaningful and challenging work within our diverse and inclusive 'one team' culture will have you leaping out of bed in the morning. We regularly refer to our company values to guide our behaviours and empower our team to feel free to be themselves so they can unleash their maximum potential. We are down-to-earth people who genuinely work together as a team to "make it happen". This is hipages' DNA.
We also love celebrating - everything! Birthdays, babies, big wins, little wins and anything in between; our company celebration events are legendary! Check out our Instagram #hipagesteam to get the picture.
Does this sound like the place you belong? Welcome home.
hipages. Change the way you career!

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