Technical Consultant (Salesforce)

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Experience has taught us that when our customers thrive, we thrive. As a team, we always start with what customers need. Through the good… and more challenging times. Innovating at pace so customers can manage their finances, operations and people. Every one of us shapes our culture at Sage - doing what’s right and succeeding together, united by our commitment to each other. We encourage each other to grow in our roles, in our careers and as individuals.

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Job Description

This role will be responsible to scope, document and implement Salesforce Technical solutions to our People Pay Customers.

Key Responsibilities

Prepare and lead client technical/integration scoping and discovery sessions

Develop Statement of Work Documentation and technical diagrams based on discovery sessions and communicate the solution to the customer

Design solutions using Salesforce Platform declarative configuration

Design, implement and deploySalesforce.com applications to client orgs

Work with multiple teams to bridge the gap between business problems and technical solution

Perform functional testing of solutions

Train various stakeholders on custom salesforce solutions

Troubleshoot platform related issues in client organisation

Qualifications:
Must have:

Background with technical architecture and security concepts (integration patterns, architecture styles, data security)

Relational databases and data modelling

Data transformation and migration using salesforce migration tools.

Combination of business analysis and technology implementation experience.

Results oriented, deadline driven and highly organised.

The ability to work autonomously in challenging customer environments - taking ownership for challenges and identifying solutions and workarounds.

Aptitude to understand functional business processes for Payroll and HCM.

Ability to engage with customers and understand their requirements.

Ability to manage multiple stakeholders under pressure and at different levels.

Excellent verbal and written communication skills

Project Management experience

Self-motivated and driven to succeed.

Technical / professional qualifications:

3+ years ofSalesforce.com implementation experience (using declarative configuration practices)

Salesforce.com certifications (Admin, Sales or Service Cloud Consultant)

Understanding of key SFDC architectural concepts