Customer Service-SAP/Salesforce/Order Management

6 Months Onsite

Your qualifications

Required:

• Education: The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job or experience obtain by other opportunities.

Job Experience:

• 5+ Years of Relevant Work Experience
• 3-5 Years of Experience in Call Centers

Preferred:

• Education: Bachelor's degree or actively pursuing a degree

Applications:

• Basic Microsoft Suite Competency (Outlook, Word, Power Point)
• Previous SAP experience or other Order Management Systems a plus but not necessary
• Salesforce.com knowledge a plus but not necessary

Essential Duties and Responsibilities:

• Provides first-line support for internal and external customers via phone, fax, and e-mail, including order fulfillment, product technical questions, supply chain related issues, clarifying information, researching and providing prompt and optimal solutions.
• Serve as primary escalation point regarding Order Management issues to field Sales teams.

IND_EGNIT

Job Type: Contract

Pay: $20.00 - $22.00 per hour

Shift:

• Day shift
• Morning shift

Experience:

• Customer Service: 1 year (Preferred)
• SAP: 1 year (Preferred)
• Salesforce: 1 year (Preferred)
• Order management: 1 year (Preferred)

Ability to Commute:

• Alpharetta, GA 30004 (Required)

Work Location: In person