Salesforce Administrator

Role + Responsibilities

• Assist Salesforce users via internal IT support tickets on process and tool-based questions specifically focused on Salesforce Sales & Service Cloud
• Collaborate with our international colleagues centered in Germany to ensure you are up to date on system changes while providing local feedback
• Local project management of global initiatives related to SFDC for the region
• Partner with the region’s users to solve business problems either with existing solutions or guidance on the continual improvement process
• Understand the SAP service process in order to troubleshoot and assist with the SAP / SFDC interface

Qualification + Profile

• Degree in Information Systems, Computer Science, or related field
• Willingness to obtain Salesforce certification. Existing certification or Salesforce Trailhead badges optional
• Experience in IT project management or execution
• Experience in IT application, ideally a CRM or ERP, administration and maintenance
• Ability to work individually and in a global team environment

Benefits + Perks

• The security of working for an international family-owned company
• Tuition reimbursement and a wide range of training opportunities
• Comprehensive benefits package which includes medical, dental and vision
• Competitive compensation and bonus opportunities
• Generous paid-time-off
• Life insurance and 401(k) savings with company match
• Full-Service Café, Fitness Center, Health Clinic with Nurse Practitioner