Salesforce Administrator
lieu
Peachtree City, Georgia, United States
Rôle
Administrateur
Contrat
CDI/CDD
Salaire
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Position
Salesforce Administrator
Job Code-8620
req4877
Peachtree City (Wisdom Rd.)
Full Time
Job Description
Delta Community is the largest and one of the fastest growing credit unions in Georgia. Our rapid growth has created additional career opportunities within the organization. We are looking for energetic, flexible, and service oriented individuals for the following position.
The Salesforce Administrator supports the Salesforce Platform Manager in delivering, improving, and maintaining the Salesforce organization for Retirement & Investment Services in a way consistent with industry regulations and best practices. The Salesforce Administrator will work as an individual contributor to maintain user configuration, page layouts, Salesforce reports, custom fields, workflows, and automation. The Salesforce Administrator will support data quality and drive innovation and efficiency. The Salesforce Administrator acts as a central point of contact for the department for topics related to Salesforce training, best practices, and errors. The Salesforce Administrator will preserve client confidentiality and data and infrastructure security.
Practices safety-conscious behaviors in all operational processes and procedures.
Essential Functions:
- Administer user setup/deactivation, profiles, roles, permissions in Salesforce
- Configure objects, fields, layouts, validation rules, reports, workflows, and automations in Salesforce
- Test changes to Salesforce for errors
- Contribute to requirements gathering and solution definition for enhancements to Salesforce
- Monitor Salesforce user activity, data quality, and system performance
- Manage data records to produce a clean, accurate, duplicate free database
- Monitor upcoming Salesforce updates and assess impact
- Work with other business units as needed to support proper storage and use of Salesforce data
- Assist with evaluating and communicating with vendors
- Communicate regularly with Salesforce Platform Manager on Salesforce topics
- Document changes to processes and settings in Salesforce
- Support user training on the Salesforce system through presentations or content generation
- Support users with reported errors
Other
- This description reflects management’s assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned.
- This job description is subject to change at any time.
Position may offer work from home opportunities, pending specific performance and departmental needs.
Job Qualifications
Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
Required Minimum Qualifications:
Preferred Qualifications:
- High School diploma or equivalent
- 3+ years’ experience with SaaS configuration
- Tested intermediate to expert knowledge of MS Excel and MS OneNote
- Must have strong research, problem solving, organizational, and decision-making skills
- Strong curiosity and willingness to learn and grow
- Successful applicant will be required to successfully acquire the Certified Salesforce Administrator designation within 12 months of start date
- General knowledge of regulatory compliance necessary to successfully perform job responsibilities
- Applies knowledge of credit union systems, policies, and procedures
- Able to lift 50 pounds
- Complies with all Credit Union policies and procedures including those related to Bank Secrecy Act regulations
Preferred Qualifications:
- Bachelor’s Degree in Business, Finance or related field
- Certified Salesforce Administrator
- 2+ years project management experience
- 2+ years previous experience with Salesforce Administration functions
- 2+ years of credit union or financial services experience
- 3+ years of professional environment work experience
Employee benefits include:
- Medical, Dental and Vision Coverage
- Basic Life and Accidental Death &Dismemberment Insurance, Long Term Disability, Employee Assistance Program and MyAdvocate
- Supplemental Insurance or Voluntary Insurance
- 401(k) Plan with Company Match
- Vacation, Holidays and Personal Time Off
- Paid Maternity and Paternity Leave
- Pre-tax Health and Dependent Care Spending Accounts
- Benefit Choice Program
- Health Reward Dollars
- Discount on Gym Reimbursement and Identity Theft Programs
- Legal Services
Delta Community Credit Union
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