Junior Salesforce Administrator

Carlisle Weatherproofing Technologies (CWT) is a leading supplier of building envelope solutions that effectively drive energy efficiency and sustainability in commercial and residential applications. We are looking for a Salesforce Administrator to join our team in our Kimberton, PA office.

Job Summary

Duties and Responsibilities:

• Day to day support and administration of our Salesforce instance
• Manage Salesforce users, profiles, roles, permission sets and other administrative responsibilities
• Gain a deep understanding of our Salesforce setup and our sales processes to provide general support and training to sales team and new hires
• Generate and analyze simple and complex reports from Salesforce based on business needs as requested by sales and sales management team
• Managing territory and account assignments within Salesforce
• Gather needs and requirements of the business and design high quality solutions in Salesforce via custom objects, custom fields, workflows and processes
• Perform testing of system enhancements within a test environment and other quality assurance tasks
• Responsible for data cleanliness and identifying and resolving data inaccuracies within our systems
• Develop and maintain sales team resources as needed; perform routine updating of dashboards and process documentation
• Organize and consolidate information from multiple systems and utilize Microsoft Excel to prepare lists/reports for consumption of sales team and leadership; importing/exporting of data between various systems
• Proactively collaborate with sales team to solicit feedback and improves or creates processes/procedures as needed to boost productivity
• Other tasks and projects as assigned

#LI-MW1

Required Skills/Abilities/Knowledge:

• Salesforce Administrator Certification required
• 1-3 years professional work experience
• Passion for the Salesforce.com platform and some experience performing Salesforce admin tasks
• Previous operational experience supporting multiple teams and/or departments a plus.
• Proficient in MS Excel, Google apps, other commonly used business applications; demonstrated ability to learn new systems
• Exceptional communication and interpersonal skills
• Impeccable organizational, analytical and time management skills
• Excellent attention to detail
• Must be a team player who enjoys supporting their customers