Salesforce Program/Project Manager

Title: Sourcewell - NH - HHS - SAFe Salesforce Program/Project Manager (743974)

Client: State of New Hampshire

Job ID: 743974

Duration: 09/06/2024-01/08/2026

Location: 27 Hazen Dr. Concord, NH - Fully Remote Position

Interview: Webcam only

Summary: Program Management staffing support for implementing and supporting a Salesforce applications development pipeline leveraging Scaled Agile Framework for Enterprise principles.

Responsibilities include:

• Coordinate with key stakeholders to assess and align management, business and IT resources required to meet requirements and deliverables for medium to large-scale projects within the DHHS salesforce Portfolio.
• Train and Coach agency staff and team members on agile and Scaled Agile Framework for Enterprise (SAFe) practices.
• Develop project plans, with defined timelines, deliverables, etc. to effectively and efficiently meet requirements that insure successful completion of deployments and implementation of IT solutions for program and agency-wide projects.
• Capture and report required program management metrics
• Monitor project milestones to ensure alignment with defined timelines and deliverables.
• Actively manage multiple DHHS program portfolio activities running in parallel.
• Monitor and, where necessary, recommend courses of action for any portfolio project activities that are at risk, deficient or not compliant with regulations or requirements.
• Schedule, facilitate and document results of project meetings, work sessions, etc.
• Provide scheduled and ongoing reporting to key stakeholders on project status, milestones, and deliverables.
• Engage key stakeholders when portfolio project deliverables are at risk and recommend courses of action required to mitigate project risk.
• Collaborate with State agency and DoIT project managers to develop, monitor and report on various project within the pipeline portfolio.
• Facilitate scrum of scrums across multiple teams working with the same salesforce Organization

Skills and Technologies:

SalesForce, Agile SCRUM. Scaled Agile Framework for Enterprise (SAFe) Additionally, Copado experience preferred.

• 5+ years of experience as a Lead Analyst, Admin, or Developer.
• 4 years of experience in Agile and SAFe Methodology.
• 4 years of Program Management experience.
• 4 years of Project management experience.
• 4 years of experience with customer relationship management processes and systems.
• Excellent oral and written comprehension/communication skills.
• Very strong presentation and negotiation skills.
• Strong analytical, troubleshooting, and problem-solving skills.
• Ability to lead and prioritize workload to meet deadlines for the team.
• Salesforce Administrator certification required.

Highly Preferred experience: Copado, Public Sector Solutions

Job Type: Contract

Pay: $85.00 - $87.00 per hour

Experience:

• Project/ Program Manager: 6 years (Required)
• Salesforce: 6 years (Required)
• SAFe: 6 years (Required)

License/Certification:

• Salesforce Administrator Certification (Required)

Ability to Commute:

• Remote (Preferred)

Ability to Relocate:

• Remote: Relocate before starting work (Preferred)

Work Location: Remote