Salesforce Consultant
lieu
Washington, District of Columbia, United States
Rôle
Consultant
Contrat
CDI/CDD
Salaire
n/a
Introduction
As a Package Consultant at IBM, get ready to tackle numerous mission-critical company directives. Our team takes on the challenge of designing, developing and re-engineering highly complex application components and integrating software packages using various tools. You will use a mix of consultative skills, business knowledge, and technical expertise to effectively integrate packaged technology into our clients' business environment and achieve business results.
Your Role and Responsibilities
The consultant reviews, analyzes, and evaluates business systems, business requirements and user needs. This person is able to independently formulate and implement more complex systems and solutions that parallel overall business strategies. The Consultant is responsible for preparing business process documentation, process flow analysis, technology-enabled process improvements/redesign, requirements definition, data modeling, and detailed functional design. He/she is also expected to be hands on with the configuration of the application along with testing and training.
Required Technical and Professional Expertise
As a Package Consultant at IBM, get ready to tackle numerous mission-critical company directives. Our team takes on the challenge of designing, developing and re-engineering highly complex application components and integrating software packages using various tools. You will use a mix of consultative skills, business knowledge, and technical expertise to effectively integrate packaged technology into our clients' business environment and achieve business results.
Your Role and Responsibilities
The consultant reviews, analyzes, and evaluates business systems, business requirements and user needs. This person is able to independently formulate and implement more complex systems and solutions that parallel overall business strategies. The Consultant is responsible for preparing business process documentation, process flow analysis, technology-enabled process improvements/redesign, requirements definition, data modeling, and detailed functional design. He/she is also expected to be hands on with the configuration of the application along with testing and training.
Required Technical and Professional Expertise
- Bachelor’s Degree
- 1-3 years of Salesforce implementation experience.
- Software system implementation with customer support experience
- Salesforce.com or other CRM technology Certifications
- Working Knowledge & application of Agile and iterative development methodologies
- Ability to facilitate complex discussions
- Strong analytical and problem-solving skills
- Experience working with external clients
- Understanding of current technologies and Software Development Lifecycle (SDLC)
- Ability to obtain understand and respond strategically to client needs.
- Highly detail oriented well organized and able to coordinate multiple projects simultaneously.
Preferred Technical and Professional Expertise
- Strong analytical problem solving and conflict resolution skills.
About Business UnitIBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy. IBM Services partners with the world's leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.
Your Life @ IBMWhat matters to you when you’re looking for your next career challenge?
Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.
Impact. Inclusion. Infinite Experiences. Do your best work ever.
About IBMIBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.
Location StatementIBM offers a wide range of resources for eligible IBMers to thrive both inside and outside of work. In addition to a competitive benefits program consisting of medical and life insurance, retirement plans, and time off, eligible employees may also have access to:
- 12 weeks of paid parental bonding leave. Family care options are also available to support eligible employees during COVID-19.
- World-class training and educational resources on our personalized, AI-driven learning platform. IBM's learning culture supports your restless attitude to grow your skills and build the depth and scale of knowledge needed to achieve your career goals.
- Well-being programs to support mental and physical health.
- Financial programs that empower you to plan, save, and manage your money (including expert financial counseling, 401(k), IBM stock discount, etc.).
- Select educational reimbursement opportunities.
- Diverse and inclusive employee resource groups where you can network and connect with IBMers across the globe.
- Giving and volunteer programs to benefit charitable organizations and local communities.
- Discounts on retail products, services, and experiences.
We consider qualified applicants with criminal histories, consistent with applicable law.
US Citizenship Required.
Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
IBM
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