Salesforce Program Manager

Your Journey at Crowe Starts Here:

At Crowe, you have the opportunity to deliver innovative solutions to today’s complex business issues. Crowe’s accounting, consulting, and technology personnel are widely recognized for their in-depth expertise and understanding of sophisticated process frameworks and enabling technologies, along with their commitment to delivering measurable results that help clients build business value. Our focus on emerging technology solutions along with our commitment to internal career growth and exceptional client value has resulted in a firm that is routinely recognized as a “Best Place to Work.” We are 75 years strong and still growing. Come grow with us!

Job Description:

Position Overview
The Salesforce Program Manager will be responsible for leading programs and cross functional teams for our clients. This person will be tasked with developing programs to support their organization's strategic direction, as well as partnering to develop and manage long term goals. This person will also be in charge of managing budgets and operating plans and helping with program funding proposals. The program manager will have a sharp business mind and a strong talent for project coordination and delegation. Ultimately, they are motivated by the desire to optimize productivity and nurture program success from inception to completion.

Key Responsibilities Include

• Strategize, implement, and maintain program initiatives that adhere to organizational objectives

• Monitor program execution and manage project interdependencies

• Identify problems, impediments, dependencies, and other team dysfunctions, then facilitate quick resolution

• Provide status reporting on project key performance indicators (KPIs), schedule, resources, and milestone delivery

• Regular stakeholder communications, negotiations and problem-solving

• Maintain prompt, proactive, and transparent communication with stakeholders to provide strategic and tactical thought partnership to effectively drive program delivery

• Use effective decision making to control risk and minimize uncertainty while being proactive through strategic thinking to strive to find new and innovative ways to deliver successful results

• Develop program assessment protocols for evaluation and improvement

• Maintain organizational standards of satisfaction, quality, and performance

• Oversee multiple project teams, ensuring program goals are reached

• Manage budget and funding channels for maximum productivity

• Agility to align or realign program deliverables to achieve desired outcomes

• Working in an ambiguous, fast-paced, results-oriented environment

• Operate as an innovative thought leader; contribute significantly to the overall growth and quality of the department through knowledge sharing and coaching on current best practices and market trends

Experience & Requirements
Our ideal candidate will possess the following skills

• Minimum of 7 years of experience in program management, project leadership and/or driving product delivery

• Minimum of 2-3 years of experience working with Agile teams on technology projects, specifically within Salesforce

• Extensive project and program management skills leveraging Agile principles including developing and managing schedules, scope, budgets, resource plans, issues, risks, communications and quality/testing plans

• Experience managing and forecasting budgets

• Consistent track record of success driving complex programs from inception to delivery

• Outstanding problem solver who builds consensus and drives key decisions

• Excellent verbal and written communication skills with experience presenting to C-Level management

• Track record of working well with others by partnering, leading and influencing cross functional teams

• Enthusiastic, full of positive energy and persistent to targets

• Ability to provide attention to detail and comfortable working in a fast-paced environment

• Strong customer acumen and interaction skills

• Experience working with Salesforce, highly preferred

• Certification in Agile, Project Management, or Business Process Management, highly preferred (or willingness to achieve identified certification within first 12 months of employment)

#LI-Remote

Build a Successful Future in Consulting

At Crowe, Consulting professionals provide thought leadership, process expertise, technology insight and help clients identify, assess, evaluate, and reduce risks. Our Consulting professionals serve large organizations across many industries in an environment where innovation and new ideas are highly encouraged. Through various programs, we provide you with learning and reinvention through high-impact formal and systemic training, including industry, solution, technology, and consulting training, as well as certification. You will be part of a strong global team environment with a fast-paced, challenging, and

collaborative setting.

This position requires a minimum of 20% travel.

Our Benefits:

At Crowe, we know that great people are what makes a great firm. We value our people and offer employees a comprehensive benefits package. Learn more about what working at Crowe can mean for you!

How You Can Grow:

We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations. Learn more about where talent can prosper!

More about Crowe:

Crowe (www.crowe.com) is one of the largest public accounting, consulting and technology firms in the United States. Crowe uses its deep industry expertise to provide audit services to public and private entities while also helping clients reach their goals with tax, advisory, risk and performance services. Crowe is recognized by many organizations as one of the country's best places to work. Crowe serves clients worldwide as an independent member of Crowe Global, one of the largest global accounting networks in the world. The network consists of more than 200 independent accounting and advisory services firms in more than 130 countries around the world.

Crowe LLP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Crowe LLP does not accept unsolicited candidates, referrals or resumes from any staffing agency, recruiting service, sourcing entity or any other third-party paid service at any time. Any referrals, resumes or candidates submitted to Crowe, or any employee or owner of Crowe without a pre-existing agreement signed by both parties covering the submission will be considered the property of Crowe, and free of charge.