Senior Salesforce Administrator

Title: Advanced Salesforce Administrator (Direct Hire Only)

Date: 8.4.21

Location: Hybrid Remote and In Office - Irvine

Reports To: DOO

General Summary

Parcel Pending is the leading provider of package management solutions for multifamily, residential, commercial, retail, and university properties in the United States and Canada. We deliver over 2 million packages monthly, offering a wide range of solutions that ensure the simple and secure delivery and retrieval of packages and online orders.

In 2019, Parcel Pending was acquired by Quadient (formerly Neopost), the global leader in parcel, mailing, customer experience, and business process automation solutions. With the strength of our combined power, reach, and offerings, Parcel Pending by Quadient provides state-of-the-art solutions and world-class customer service to solve the last-mile delivery challenge.

Essential Duties/Responsibilities

We offer an exciting, fast-paced work environment, and we currently have an opportunity for an Advanced Salesforce Administrator, allowing you to make an immediate impact on our team and company. The Advanced Salesforce Administrator will work alongside our current Salesforce Administrator on-site to optimize and maintain SFDC to support the needs of our growing team. This role will be an integral part in the overall productivity and success of the organization. This individual will be responsible for the following:

• In-depth knowledge of the standard capabilities of SFDC. Configuring, implementing, and administering Salesforce.com along with some working knowledge of custom code (Apex, s-controls) as well as an understanding of integration with external systems.
• Knowledge with custom objects, formulas, validation rules, workflows, etc...
• Experience with Sales Cloud and Service Cloud is crucial.
• Excellent written and verbal communication skills
• Experience with HubSpot or similar marketing applications
• Experience migrating to Salesforce Lightning strongly desired
• Experience working with Force.com application packaging and deployment is a plus.
• Bachelor or degree in Computer Science (or similar relevant specialization) or equivalent professional experience of minimum 3 years.
• Salesforce and/or Advanced Administrator certification.
• 7+ years of Salesforce Administrator experience supporting an enterprise SFDC instance with 150+ users.

Required Skills & Experience

• Experience migrating to Salesforce Lightning required
• Develop customized solutions within the Salesforce platform to support critical business functions and meet project objectives and company goals.
• Manage daily support and maintenance of internal Salesforce initiatives, and conduct long-term improvement operations to ensure compatibility with evolving mission requirements
• Provide system administration support of internal Salesforce environment, especially related to customized applications, user permissions, security settings, custom objects and workflow. This includes direct user support.
• Collaborate with various internal departments, including marketing, all sales divisions, customer support and operations to ensure Salesforce environment supports internal needs relating to functionality and performance.
• Understand requirements and deployment of custom objects, workflow rules, automatic triggers, relationships and mappings, etc.
• Own and modify existing system integrations with applications and 3rd party apps, such as Hubspot, and evaluate and implement additional system integrations as requested.
• Ability to train new and existing employees on basic structure of Salesforce, advanced processes of our company for said employee’s department and Report and Dashboard training.

What Parcel Pending Offers You:

• Company subsidized Medical, Dental, and Vision Insurance
• 401(k) Retirement Plans –Company Match Offered
• Life & Disability Insurance –Company Sponsored
• Paid Vacation, Sick Leave, & 11 Company Holidays
• Career & Leadership Development
• Tuition Reimbursement Program
• Veteran Programs
• Company Sponsored Groups

Click HERE to learn more about Parcel Pending!

Parcel Pending by Quadient does not accept unsolicited resumes or services from agencies. Work authorization assistance is not available at this time.

Disclaimer
The above statements are intended to describe the general nature and levels of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Parcel Pending, a Quadient Company, is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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