Salesforce Project Manager
lieu
United States
Rôle
Chef de projet
Contrat
CDI/CDD
Salaire
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What We Need
FLEETCOR is currently looking to hire a Salesforce Project Manager for our CORPAY division. This position falls under our CORPAY line of business and is located in Nashville, TN. The Corpay CRM Project Manager is responsible for managing projects directly related to CRM systems that serve as the principle enabler for managing the customer lifecycle Corpay. Corpay uses Salesforce.com as its CRM and the Project Manager will serve multiple lines of businesses. The role will include light Business Analysis duties to define requirements and translate those to the technical teams. Principle activities include working with business stakeholders to own the successful planning and execution of a project. Salesforce Project Manager will act as the main point of contact between the business and technical team and/or external partners.
How We Work
As a Salesforce Project Manager, you will be expected to work in a remote environment. FLEETCOR will set you up for success by providing:
The responsibilities of the role will include:
o As necessary, serve as point person with third party developers working on the CRM system, documenting requirements, resolving roadblocks, etc.
o Testing and QA of enhancements
FLEETCOR is a global leader in business payments, laser focused on developing smarter ways for businesses to pay their expenses. Since 2000, FLEETCOR has developed innovative digital solutions that help businesses better track, manage, and pay their expenses. Today, FLEETCOR is an S&P 500 company with hundreds of thousands of customers using our products in over 100 countries. Companies of all sizes, industries and geographies rely on our product portfolio to manage spending more quickly, efficiently and securely than ever before.
We embrace a culture grounded in five key values: integrity, collaboration, innovation, execution and people. These values offer you the opportunity to ‘thrive & grow’ through career development, volunteer, community, and wellness initiatives. This allows you to create a balance between professional goals and personal achievement.
FLEETCOR is also committed to building and nurturing a culture of diversity, inclusion, equality, and belonging by:
Equal Opportunity/Affirmative Action Employer
FLEETCOR is an Equal Opportunity Employer. FLEETCOR provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department.
For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEO and Pay Transparency
About the Company:
FLEETCOR Technologies, Inc. (“FLEETCOR”) is a leading global provider of business payment solutions. We help companies of all sizes control, simplify and secure payment of various domestic and cross-border payables using specialized payment products. We serve businesses, partners, merchants, consumers and payment networks in North America, Latin America, Europe, and Asia Pacific.
Our payment solutions provide our customers with a payment method designed to be superior to and more robust and effective than what they use currently, whether they use a competitor’s product or another alternative method such as cash or check. We group our payment solutions into five primary categories: Fuel, Lodging, Tolls, Corporate Payments and Gift. Each category is unique in its focus, customer base and target markets, but they also share a number of characteristics: customers are primarily businesses, have recurring revenue models, have specialized networks which create barriers to entry, have high margins, and have similar selling systems.
FLEETCOR enjoys global recognition including:
Create better ways for businesses and their partners to pay their expenses
Our Strategy
FLEETCOR will continue double-digit revenue growth by executing on four growth planks:
Together we can foster true belonging. We know different ideas, perspectives and backgrounds lead to better innovation and results. We are therefore committed to building and nurturing a culture of diversity, inclusion, and belonging by:
Our Values
FLEETCOR’s culture reflects our history of fast growth and our continued drive for results. Our entrepreneurial spirit remains strong across our global workforce, and we reinforce these principles in our five core values:
Our values foster an inclusive culture through the expectation that all employees will treat each other with respect and appreciate the diversity of identities, thoughts, backgrounds and styles. Our commitment to fostering an inclusive culture has never been more essential than in this moment of national reflection. We must always celebrate the diversity of our company and our communities.
We strongly believe that the quality and diversity of our workforce provide FLEETCOR with a competitive advantage, and that our problem-solving and solution-building efforts are greatly enhanced when we harness the collective thinking of a diverse group of people with unique experiences and perspectives.
Equal Opportunity/Affirmative Action Employer:
FLEETCOR is an Equal Opportunity Employer. FLEETCOR provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department.
For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEO and Pay Transparency.
FLEETCOR is currently looking to hire a Salesforce Project Manager for our CORPAY division. This position falls under our CORPAY line of business and is located in Nashville, TN. The Corpay CRM Project Manager is responsible for managing projects directly related to CRM systems that serve as the principle enabler for managing the customer lifecycle Corpay. Corpay uses Salesforce.com as its CRM and the Project Manager will serve multiple lines of businesses. The role will include light Business Analysis duties to define requirements and translate those to the technical teams. Principle activities include working with business stakeholders to own the successful planning and execution of a project. Salesforce Project Manager will act as the main point of contact between the business and technical team and/or external partners.
How We Work
As a Salesforce Project Manager, you will be expected to work in a remote environment. FLEETCOR will set you up for success by providing:
- Company-issued equipment
- Monthly home internet stipend
The responsibilities of the role will include:
- Identifies, measures, and manages risks that directly impact the likelihood of success
- Manages the progress and quality of the requirements gathering activities and adjusts the plan as necessary
- Position will document change requirements and day to day project tasks
- Possesses knowledge of the SFDC platform, including the foundational concepts of the application and the functions contained within
- Collaborates with team to generate scenarios/test cases and test scripts, ensuring traceability to all requirements
- Determines the overall requirements gathering strategy and plans the requirements phase of projects
- Plans the risk response strategy to be used in monitoring and controlling all identified risks throughout the requirements process
- Under the direction of the Leadership, be a representative in the Agile Development processes, including:
o As necessary, serve as point person with third party developers working on the CRM system, documenting requirements, resolving roadblocks, etc.
o Testing and QA of enhancements
- Participate in projects for major enhancements to technology related to the CRM. This may include CTI, other Salesforce.com modules, and force.com applications • Assist Salesforce Team members as an additional liaison amongst stakeholders to elicit, analyze, document, communicate and validate business and system requirements using industry leading practices
- Serve as a resource for business user seeking guidance on system use as needed in relation to product launches
- Be responsible for your own development. Continually seek to enhance your Salesforce.com knowledge, including use of Salesforce Trailhead and acquisition of progressively more advanced Salesforce.com certifications
- Bachelor degree, preferably in business, computer science or a similarly technical field
- PMP Preferred, Not Required
- Salesforce Experience Preferred
- 2+ years of experience in a business environment managing projects, with a preference for experience related to sales operations or post-sales customer management
- Solid Organizational skills
- Proven ability to work in a fast-paced environment, multi-task, troubleshoot, and maintain a high level of quality
- Strong communication skills. Proven ability to gain credibility with business stakeholders and to run interactions without supervision
- Familiarity with the Agile Development process
- Business requirement gathering skills
- Extreme attention to detail and quality assurance
- An eye for continuous process improvement opportunities
- Someone who is quick to catch on to processes and process changes
- A person who does not get intimidated easily by conflict and can face it head on in a professional manner
- Someone who can delegate effectively in a matrix management role
- A person who thrives in an environment of collaboration.
- A true team player by actions and not just words.
- Someone who can juggle multiple tasks and processes in various phases
- A person who when needed can think outside of the box
- Medical, Dental & Vision benefits available the 1st month after hire
- Automatic enrollment into our 401k plan (subject to eligibility requirements)
- Virtual fitness classes offered company-wide
- Robust PTO offerings including: major holidays, vacation, sick, personal, & volunteer time
- Employee discounts with major providers (i.e. wireless, gym, car rental, etc.)
- Philanthropic support with both local and national organizations
- Fun culture with company-wide contests and prizes
FLEETCOR is a global leader in business payments, laser focused on developing smarter ways for businesses to pay their expenses. Since 2000, FLEETCOR has developed innovative digital solutions that help businesses better track, manage, and pay their expenses. Today, FLEETCOR is an S&P 500 company with hundreds of thousands of customers using our products in over 100 countries. Companies of all sizes, industries and geographies rely on our product portfolio to manage spending more quickly, efficiently and securely than ever before.
We embrace a culture grounded in five key values: integrity, collaboration, innovation, execution and people. These values offer you the opportunity to ‘thrive & grow’ through career development, volunteer, community, and wellness initiatives. This allows you to create a balance between professional goals and personal achievement.
FLEETCOR is also committed to building and nurturing a culture of diversity, inclusion, equality, and belonging by:
- Welcoming people of different backgrounds, cultures, ethnicities, genders, and sexual orientations;
- Empowering our people to share their experiences and ideas through open forums and individual conversations; and
- Valuing each person’s unique perspectives and individual contributions
Equal Opportunity/Affirmative Action Employer
FLEETCOR is an Equal Opportunity Employer. FLEETCOR provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department.
For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEO and Pay Transparency
About the Company:
FLEETCOR Technologies, Inc. (“FLEETCOR”) is a leading global provider of business payment solutions. We help companies of all sizes control, simplify and secure payment of various domestic and cross-border payables using specialized payment products. We serve businesses, partners, merchants, consumers and payment networks in North America, Latin America, Europe, and Asia Pacific.
- $2.8B Annual Revenue
- 800,000 Directly Served Business Clients
- 9,700+ Employees
Our payment solutions provide our customers with a payment method designed to be superior to and more robust and effective than what they use currently, whether they use a competitor’s product or another alternative method such as cash or check. We group our payment solutions into five primary categories: Fuel, Lodging, Tolls, Corporate Payments and Gift. Each category is unique in its focus, customer base and target markets, but they also share a number of characteristics: customers are primarily businesses, have recurring revenue models, have specialized networks which create barriers to entry, have high margins, and have similar selling systems.
FLEETCOR enjoys global recognition including:
- Forbes Global Growth Champion – FLEETCOR is one of the 250 fastest growing companies in the world as determined by Forbes and Statista
- Forbes World’s Most Innovative Companies – FLEETCOR has made this prestigious list of leading innovative companies 4 years in a row!
- Fortune 1000 Company – FLEETCOR was one of the largest movers in the new rankings of the largest companies in America, ranking #872
- S&P 500 – In 2018, FLEETCOR joined the S&P stock index comprised of the 500 leading US stocks
Create better ways for businesses and their partners to pay their expenses
Our Strategy
FLEETCOR will continue double-digit revenue growth by executing on four growth planks:
- Sell More New Clients. FLEETCOR will continue growing sales by investing more in proven sales channels and bringing more prospects into the funnel.
- Increase Revenue per Client. FLEETCOR will continue increasing its share of customer wallets through network expansion and cross-sell of add-on solutions.
- "Beyond" Adjacent Segments. FLEETCOR will continue extending its existing business into adjacent spaces to broaden its market opportunity.
- Launch New Platform Business. FLEETCOR has launched its "new platform business" integration "Expense Management & AP/Vendor Payments" solutions into one bundled software platform.
Together we can foster true belonging. We know different ideas, perspectives and backgrounds lead to better innovation and results. We are therefore committed to building and nurturing a culture of diversity, inclusion, and belonging by:
- Welcoming people of different backgrounds, cultures, ethnicities, genders, and sexual orientations;
- Empowering our people to share their experiences and ideas through open forums and individual conversations; and
- Valuing each person’s unique perspectives and individual contributions.
Our Values
FLEETCOR’s culture reflects our history of fast growth and our continued drive for results. Our entrepreneurial spirit remains strong across our global workforce, and we reinforce these principles in our five core values:
- Innovation: Figure out a better way
- Execution: Get it done quickly
- Integrity: Do the right thing
- People: We make the difference
- Collaboration: Accomplish more together
Our values foster an inclusive culture through the expectation that all employees will treat each other with respect and appreciate the diversity of identities, thoughts, backgrounds and styles. Our commitment to fostering an inclusive culture has never been more essential than in this moment of national reflection. We must always celebrate the diversity of our company and our communities.
We strongly believe that the quality and diversity of our workforce provide FLEETCOR with a competitive advantage, and that our problem-solving and solution-building efforts are greatly enhanced when we harness the collective thinking of a diverse group of people with unique experiences and perspectives.
Equal Opportunity/Affirmative Action Employer:
FLEETCOR is an Equal Opportunity Employer. FLEETCOR provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department.
For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEO and Pay Transparency.
FLEETCOR
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