Salesforce Administrator

US Radiology is one of the largest and most progressive radiology groups in the country. Our mission is to make the best of radiology better to improve lives. With over 3,100 team members and 145 outpatient imaging centers across 14 states, our team conducts nearly 6 million studies annually. US Radiology is a partnership of leading sub-specialized radiology groups, high-quality imaging centers and health systems built around a commitment to best-in-class clinical excellence, operations, infrastructure, and state-of-the-art technology.

Position Summary: This individual will support field-based personnel within the Salesforce (SF) platform. They will make configuration changes, test new objects and business processes, and gather feedback from the field.

Key Responsibility Areas:

• Salesforce Application Support: Implement and validate new application configurations. Make process and object updates as needed.
• Field Sales Support: Act as the “go to” troubleshooter for field-based personnel within the Salesforce application. Assist the field-based sales team with Salesforce workflows and data entry.

Essential Duties & Responsibilities

• Create new users with the correct permission sets.
• Troubleshoot basic business process issues within the SF platform.
• Work with field leadership to provide activity reports from SF and manage activity dashboards.
• Work with field users to clean-up referring physician & practice alignment data.
• Answer field-based questions about the SF platform, e.g., how to log sales calls, create new records, etc.
• Travel to sales meetings and support SF training as needed.
• Provide reporting from Salesforce platform to Sales and Marketing, as needed.

Qualifications

• 2 years’ experience in one or a combination of the following fields:
• CRM Management
• Data Analysis
• Field Sales
• Desire to interact with field-based personnel daily.
• Basic familiarity with Excel formulas and data manipulation: VLOOKUP, Pivot Tables, filtering, sorting, and formatting.
• Experience with Tableau reports as an end user a plus.
• Experience with Salesforce data models and sales organizations a plus.
• Strong communication skills are essential.

Education

• Bachelor’s degree

Travel

• 10%-15% (approx. 1x week per quarter)

US Radiology provides a competitive compensation program to attract, retain, and motivate a high-performance workforce.

US Radiology is an equal opportunity employer.