Salesforce Administrator

Title: Salesforce Administrator
Location: 100% Remote
Status: Part-time
Pay: $30-$50/hr

The Mom Project is excited to partner with a multi billion dollar family office! They are looking to add a part-time, contract Salesforce Administrator to their team. The ideal candidate will be extremely detail oriented, organized, hard working, and enthusiastic.
Core responsibilities
1. Create and Manage Changes to the System

• Strong knowledge of Salesforce.com setup menu and configuration
• Ability to troubleshoot and investigate system issues
• Support operational requests
• Design and implement advanced fields such as pick list, field dependencies, validation rules, workflows, and assignment rules
• Manage system changes without system availability interruption
• Partner with others in the organization to support all system processes that impact Salesforce.com
• Manage on-going customization/ alteration of Salesforce.com
• Maintain, enhance and create workflows, functions and configurations within the

Salesforce.com environment

• Create new reporting capabilities and respond to ad hoc reporting requests as needed
• Logging and tracking identified system problems through resolution

2. Expand use of Salesforce.com

• Create and document application requirements by working together with those involved in the design and development of enhancements and changes including operations, integrations, quality assurance and outside consultants
• Keep abreast of new Salesforce features and functionality and providing recommendations for process improvements;
• Monitor usage and mentor users/groups needing assistance
• Continually seek ways to further enhance the customer experience
• Be the company power user / expert on Salesforce.com

3. Process Creation, Documentation and Maintenance

• Develop and maintain process documentation and field maps
• Create new processes and associated reporting

4. Data Quality, Migration and Maintenance

• Assist with migration from new processes and enhancements into Salesforce.com
• Perform mass uploads and updates of data as required;
• Remove unnecessary fields and data;
• Ensure screens, fields and workflows have accurate names and reflect current processes.

5. Report and Dashboard Creation and Maintenance

• Create and maintain dashboards.
• Create and maintain reports including folder maintenance.
• Develop complex, macro driven reports to summarize system information for Senior Management.
• Build and manage report folders for users to improve business development processes

Qualifications/Skills

• Minimum of 2 YEARS Salesforce administration experience, Salesforce certification preferred
• Significant understanding Salesforce reporting and capabilities; desire to become a Salesforce power user
• Strong reporting background using various reporting tools including standard salesforce.com reporting functionality
• Previous re-engineering experience updating an existing Salesforce.com configuration to provide solutions for reporting, workflows and enhanced functions
• Highly detail oriented and self-starter with an enthusiastic personality
• Ability to work independently, as well as part of a team
• Team player with positive “Can-do” attitude
• Great communication skills, both written and verbal
• Strong problem solving skills, data and software applications
• Financial services experience a plus, but not required