Salesforce Administrator

il y a 1607 jours

lieu
London, England, UK
Rôle
Administrateur
Contrat
CDI/CDD
Salaire
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Artsy's mission is to expand the art market to support more artists and art in the world. Artsy has created the world's largest two-sided art marketplace, with more than 1,000,000 works by 100,000 artists from 4,000 of the world's leading galleries, auction houses, art fairs, and institutions across 190 countries.

Artsy has created the world's largest two-sided art marketplace, with more than 1,000,000 works by 100,000 artists from 4,000 of the world's leading galleries, auction houses, art fairs, and institutions across 190 countries.

We are currently seeking a Salesforce Administrator to drive revenue growth through the optimization of sales and partner success processes and technical infrastructure.

Our lean Sales Operations team is a strategic partner across 3 different business lines, spanning a mid-stage merchant marketplace and a rapidly growing peer-to-peer marketplace. This role is a unique opportunity to gain a broad range of experience, act as a strategic partner for businesses at multiple different growth stages, and make a significant impact on our business.

As a Salesforce Administrator, you will be a key contributor to the tools and processes that enable our global sales and partner success teams to drive more revenue opportunities. Success in this role means understanding the pain points and opportunities of our current systems and tooling, and creating world class solutions to address them. In this position, you will work collaboratively within a small sales operations team, our analytics and engineering teams, finance, sales and partner success, and will report directly to the Sales Operations Lead.

Key Responsibilities:

Be the first point of contact for all Salesforce questions.
Design documentation, reports, and actionable dashboards that provide insights to all levels of stakeholders (reps through executives), leveraging Salesforce.com and Looker data.
Build out processes, team training, and infrastructure to support sales lead enrichment, pipeline management, forecasting, and analytics.
Maintain and manage data quality/integrity of Salesforce.com data.
Create and maintain documentation for internal processes.
Partner with different teams including sales,data and finance on all operational and analytical requests to maximize revenue.
Design Salesforce automation keeping in mind building for scale and lean design.
Lead projects and initiatives focused on improving sales productivity/efficiency and simplifying processes.

Candidate Qualifications

2+ years' experience in Sales/Revenue/Finance Operations, with a passion for Salesforce and systems.
Strong collaboration and communication skills; can work across multiple stakeholders and functions within the organization to identify operational problems and find solutions
A track record of understanding complex Salesforce environments and architecture.
Experience with Salesforce and other sales tools like Outreach.io.
Self-motivated and comfortable working in a fast-paced, constantly changing environment.
Detail oriented, organized, and able to constantly identify improvements and iterate on existing processes. Embodies Artsy's value of impact over perfection; motivated to drive and support revenue goals through rapid improvement
Admin certification a plus, but not required

Preferred, Not Required:

Experience working in Looker
Experience at eCommerce companies
Knowledge of SQL; Experience with Redshift and other languages (e.g. Python) a plus

Artsy Values

Artsy has five core values that will inform your experience at Artsy.

For the Love of Art: We have relentless curiosity, empathy, and passion for collectors, artists, and the art market. We are here to make the art world more fair and welcoming.

Own Our Outcomes: We are all individual owners of Artsy's shared success. We are resourceful and resilient, and to get the job done, we each take responsibility for our outcomes.

Lead with Openness: We trust in our teammates. We seek diverse perspectives, communicate authentically, and act with integrity. A more open art world starts with us.

Transform Together: Our mission asks us to challenge the status quo. We embrace feedback, learning, and change so that we can transform our industry, our company, and ourselves.

Impact Over Perfection: Using both art and science, we debate and decide swiftly and iterate on our plans as we learn. To make the biggest impact, we prioritize speed and clarity of action over perfection.

Artsy is an equal opportunity employer. We value a diverse workforce and an inclusive culture. We encourage applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, disability, and veteran status.