IT/ SalesForce Administrator

About BIS Digital
BIS Digital is a technology company providing integrated communication solutions using audio, video, presentation, and computer systems. Since 1982, the mission of BIS Digital has been to create the best integrated AV and digital recording solutions available in the marketplace.

Position: Salesforce Administrator/IT Specialist

The Salesforce Administrator/IT Specialist will support the overall business by providing technical insight, expertise, and business solutions through technology enhancements and systems integration within Salesforce. The Salesforce Administrator/IT Specialistwill also ensure the organization’s network, hardware, and data are protected from security breaches and cyber threats. He or she will serve as system administrator for all major platforms including Salesforce and Office 365.

Reports to: Vice President

Responsibilities:

The job responsibilities of the Salesforce Administrator/IT Specialist include but are not limited to the following:

• Serves as primary administrator for corporate Salesforce implementation. Oversees all administrative functions within Salesforce, such as creating user accounts, reports, dashboards, and workflows.
• Manages data access based on user roles.
• Delivers actionable analytics as requested by management.
• Collaborates and supports as needed on R&D and training initiatives.
• Researches and investigates software to integrate with Salesforce and other systems. Makes recommendations based on efficiency, cost, and ease of use.
• Maintains data quality with Salesforce, including updating price lists.
• Fixes inaccurate data records within Salesforce.
• Collaborates with functional departments to understand needs and current limitations due to systems and processes and identifies remedies and solutions within Salesforce.
• Functions as account administrator for Office 365, creating user accounts and managing licenses.
• Maintains and monitors security of all IT systems and platforms.
• Installs security protocols to maintain data security.
• Works with leadership to develop policies and procedures related to privacy and data security.
• Manages technology projects as directed.
• Installs updates for all major platforms and communicates updates to the greater organization.
• Stays current on trends new developments in Salesforce.

Required Skills:

• Thorough understanding of computer-related security systems
• Proficient working knowledge in Microsoft Office suite
• Highly organized
• Attention to detail
• Problem solving and analytical skills
• Excellent verbal and written communication skills
• Ability to work both independently and as part of a team

Education and Experience:

• Bachelor’s Degree in Computer Science, Information Technology, or similar
• Working knowledge of Salesforce administration a Plus
• Knowledge of and experience with cybersecurity

Job Type: Full-time

Pay: $65,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Compensation package:

• Yearly pay

Experience level:

• 3 years

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Fort Lauderdale, FL: Reliably commute or planning to relocate before starting work (Required)

Experience:

• cybersecurity: 2 years (Required)
• Salesforce: 4 years (Required)

Work Location: In person