Salesforce Administrator

il y a 1522 jours

lieu
Evansville, IN, US
Rôle
Administrateur
Contrat
Stage/Alternance
Salaire
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Job Details

Description

MetroNet is looking for you! MetroNet has an immediate opening for an energetic; employee focused Salesforce Administrator in Evansville, IN!

At MetroNet, we pride ourselves on providing cutting-edge technology combined with outstanding customer care. We are a fast-growing telecommunication company, offering 100% fiber-optic technology. MetroNet specializes in fiber to the premise TV, voice and internet services that provide our customers with some of the fastest internet speeds in the world. Recognized for being one of the Best Places to Work in 2020 by Glassdoor. We are committed to revolutionizing the industry by enhancing the overall customer experience and optimizing the talent of our valued associates.

We’re looking for tech-savvy, innovative thinkers to join our team and help us create what’s next!

What is in it for you?

Competitive total compensation package
80% of Medical premiums paid for by company
Company paid Disability and Life insurance
401(k) company match and 100% vested on day 1
Discounted MetroNet service in our serviceable area
Company paid logo attire
Flexible schedule
Locally owned, friendly, fun atmosphere

Job Summary:

The Salesforce Administrator will be responsible for the execution of day-to-day configuration, support, and maintenance of our Salesforce platform, as well as continuously improving the platform to enable our growth. You will work closely with stakeholders in the organization, as well as Finance and Marketing. Specifically, this role will be expected to have a broad understanding of Salesforce automation capabilities, change management, user management, data models, and most importantly - providing the best experience for our end-users. We are looking for someone who passionately understands Salesforce, is committed to continuous improvement, is a very analytical and a creative problem solver with a bias for action and has a relentless focus on getting things done. The Salesforce Administrator will report to the VP of Business Sales.

What you will be doing:

Serve as the primary system administrator for the Salesforce environment with over 60+ Business Sales Team users with the potential to add in other market personal in the near future.
Handle all basic administrative functions including user account maintenance, company reports and dashboards, workflows and other routine tasks.
Complete regular internal system audits and prepare for system enhancements and upgrades.
Manage application integrations within Salesforce; including but not limited to Conga, GridBuddy, Zendesk, DocuSign, ActiveCampaign, and other tools.
Coordinate the evaluation, scope, and completion of new development requests.
Work with the organization to support administrative, development, and change management activities.
Develop and implement a platform governance strategy and related tactics.
Assist in training of new users, and grow the Salesforce skill set across the organization.

What You Need For This Position:

2+ years of experience as a Salesforce Administrator
Certified Salesforce Administrator
Bachelor’s Degree
Proven ability to implement new processes and facilitate user adoption
Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity
Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards
Strong data management abilities
A demonstrated ability to understand and articulate complex Salesforce concepts
Creative and analytical thinker with strong problem-solving skills, and a bias for action
Must demonstrate exceptional verbal and written communication skills
Strong technical and functional proficiency in Salesforce administration tasks including, and not limited to: Profiles, permission sets, sharing rules, roles, workflows, processes, flows, validation rules, approval processes, email alerts, advanced formulas, custom objects, reports, dashboards, page layouts, record types, Lightning pages and installed packages
Strong experience with data manipulation and maintenance with Excel, Data Loader and other tools
Experience supporting large Salesforce environments with several integrated applications
Experience documenting and analyzing processes, procedures, and/or policies
Experience training individuals, groups, and first-time Salesforce users
Self-motivated, flexible, team player with solid multi-tasking, time management & organization expertise with the ability to manage multiple and often changing priorities
Ability to assess and implement the impact of new requirements on Salesforce and all upstream and downstream applications, systems and processes
Entry Level Salesforce Coding would be a plus

If you have a strong desire to impact, the success of our organization by ensuring we continue to attract and retain committed professionals, please apply today!

MetroNet is an EQUAL OPPORTUNITY EMPLOYER