Deputy Product Owner (Salesforce Analytics, Tableau)

il y a 1393 jours

lieu
Columbia, SC, USA
Rôle
Product Owner
Contrat
CDI/CDD
Salaire
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Deputy Product Owner (Salesforce Analytics, Tableau)

Position Description
CGI has an immediate need for a Deputy Product Owner (Salesforce Analytics, Tableau) to join our financial services team in one of our selected CGI locations. Due to the current COVID-19 status, candidates will not be required to work within the physical work location at this time. When COVID-19 restrictions are lifted, they will be required to be located within the proximity of the assigned CGI location.

This is an exciting opportunity to work in a fast-paced team environment supporting one of the largest leaders in the secondary mortgage industry. We take an innovative approach to supporting our client, working side-by-side in an agile environment using emerging technologies.

We partner with 15 of the top 20 banks globally, and our top 10 banking clients have worked with us for an average of 26 years!
We have over 73,000+ CGI Members in 40 countries and over 5k+ loyal Clients who are leveraging our end-to-end services across the globe

Your future duties and responsibilities

Assist the Product Owner in developing a vision for a product, based on user research and discussions with stakeholders, being clear about direction and gaining support for your views
Act as subject matter experts alongside the developer teams, giving clear messages about what needs to be done and explaining the user needs behind delivery
Convey enthusiasm for products, leading teams to understand the meaning behind services and acting as a motivating force
Maintain excellent communication channels with all business areas
Act as a single point of contact for the product in the absence of the Product Owner.

Research and backlog

Help to undertake research to define user needs
Help to run user testing and collate feedback
Help provide business analysis functions, such as process mapping, to aid with process design and improvement
Prioritizes needs and, with the rest of the team, develop this into a backlog
Assist in defining the minimum viable product and feature set
Act as peer reviewer for user stories by assisting with preliminary estimation of work, writing acceptance criteria and indicating deficiencies in product backlog definitions
Assist in maintaining a product backlog through clear prioritization of stories, working with developers and others to create user stories and acceptance criteria
Consistently and effectively communicate progress against the backlog to others, raising risks as necessary

Scrum

Support scrum teams within Agile methodology, acting as a driver for the team and a hub of user knowledge
Encourage a culture of innovation within scrum teams, acting as a hub of ideas to allow developers to find new ways to solve problems
Empower developers and other team members to make appropriate decisions within scrum teams, ensuring decision-making happens at the right level
Take an active part in the four major scrum ceremonies, leading by example in being efficient, open and honest
Support and take part in retrospectives to improve the performance of scrum teams
At times of challenge, support the product owner to make the necessary decisions to ensure that the product can be delivered, reprioritizing as necessary
Foresee, and highlight early, delivery risks so that these can be unblocked as a team

Work with users

Act as the voice of the user throughout agile delivery, taking every opportunity to spend time with users and understand their needs
Work with user researchers to find the best ways of mapping user needs, building personas so that the whole team can understand who they are building for
Build networks of users, working with them to test new software features and understand how they could be improved
Provide exploratory testing around delivered user stories to highlight any regression issues, raise bugs and provide feedback on further prioritization of work to the product owner

Required qualifications to be successful in this role

4-5 years of relevant experience
Experience with Tableau
Previous Salesforce delivery experience, both Classic and Lightning
Previous project management experience using Agile/Scrum methodologies
Detail-oriented with the ability to quickly assimilate, willingness to learn new technologies, proactive entrepreneurial spirit, and reliability
Ability to interact with customers and coworkers, and demonstrate respect and responsiveness; Strong team player
Exceptional writing and communication skills
Willingness to travel to client sites and internal meetings
Experience working with mortgage industry is a plus

EDUCATIONAL REQUIREMENT
Bachelor degree in Computer Science, Information Systems or related field
One or more Salesforce.com certifications (Salesforce Admin), or Trailhead Ranger-level desired
SAFe Product Owner certification desired

Build your career with us.

It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this change-supporting our clients' digital journeys and offering our professionals exciting career opportunities.

At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create.

Be part of building one of the largest independent technology and business services firms in the world.

Learn more about CGI at www.cgi.com .

No unsolicited agency referrals please.

CGI is an equal opportunity employer.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristics.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at [email protected] . You will need to reference the requisition number of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a requisition number will not be returned.

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