Salesforce Functional Consultant
lieu
London, ENG, GB
Rôle
Consultant
Contrat
CDI/CDD
Salaire
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Introduction
As a Package Consultant at IBM, get ready to tackle numerous mission-critical company directives. Our team takes on the challenge of designing, developing and re-engineering highly complex application components and integrating software packages using various tools. You will use a mix of consultative skills, business knowledge, and technical expertise to effectively integrate packaged technology into our clients' business environment and achieve business results.
Your Role and Responsibilities
Your Role and Responsibilities
As a Salesforce Consultant you will:
As a Package Consultant at IBM, get ready to tackle numerous mission-critical company directives. Our team takes on the challenge of designing, developing and re-engineering highly complex application components and integrating software packages using various tools. You will use a mix of consultative skills, business knowledge, and technical expertise to effectively integrate packaged technology into our clients' business environment and achieve business results.
Your Role and Responsibilities
Your Role and Responsibilities
As a Salesforce Consultant you will:
- Effectively collaborate with other consultants, developers, project team and client resources to determine functional and non-functional requirements
- Collaborate with and lead colleagues through design thinking to bring the customer to the heart of development and deliver a great user experience
- Successfully build and nurture long-term client relationships
- Collaborate frequently with team members to design appropriate solutions and execute projects in a timely manner
- Leading and facilitating client workshops around highly complex solutions while maintaining effective engagement throughout
- Uses consulting skills, business knowledge and SFDC experience to lead business and functional discussions with both the client and internal teams (during design, build, test)
- Configure the clients’ Salesforce platform including the structure and functionality, with the ability to troubleshoot bugs and perform deployments
- Effective written and verbal communication skills with the ability to adjust communication style by audience
- Highly proficient in all aspects of configuration, including but not limited to workflows, dashboards, validation rules, custom objects, page layouts, creating reports
- Engage with the client and their subject matter experts to understand key pain points and leverage Salesforce offerings to create future proof solutions that address these
Required Technical and Professional Expertise
- 3+ years Salesforce experience
- Salesforce Certified 3x minimum (Ideally: System Administrator, Sales and Service)
- 3+ years Consultancy experience
- Agile or Scrum project lifecycles
- Experience in gathering user requirements and user stories
- Ability to demonstrate experience and understanding of overall SFDC architecture and platform
- Excellent written and verbal communication skills.
Preferred Technical and Professional Expertise
- Running and leading small teams of consultants on projects
- Process mapping
- Familiar with writing and executing system and user acceptance testing
- Familiar with user adoption, change management and training methods
- Business user design workshops and user experience facilitation
- Working knowledge of Salesforce DX or Continuous Integration (CI)/Continuous Deployment (CD) pipelines, and configurations
- Knowledge of agile/scrum project practices
- Jira or MS Azure experience
Required Technical and Professional Expertise
As per job description.
Preferred Technical and Professional Expertise
As per job description.
About Business UnitBluewolf is a global consulting agency that builds digital solutions designed to create results. Now.
We’re the proven Salesforce strategic partner for a reason—our technology-driven method combines our team’s years of experience with cloud solutions that continually connect our clients with their customers. We specialise in leading cloud technologies like Salesforce, but our clients come to Bluewolf for so much more than our technical expertise. We serve a community of future-focused industry leaders dedicated to building the next generation of digital experiences. The way we see it, when business is done in real time on the cutting edge, it’s always now.
Your Life @ IBMWhat matters to you when you’re looking for your next career challenge?
Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.
Impact. Inclusion. Infinite Experiences. Do your best work ever.
About IBMIBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.
Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.
Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
IBM
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