Salesforce Administrator

Role: Salesforce Administrator

Location: Manchester – Hybrid working

Hours: Monday-Friday 8:45am-5:15pm

Package: £45k OTE

Key Skills:

Salesforce: System Administration | System Configuration | System Installation | System Optimisation

We are looking for a highly capable Salesforce administrator to ensure that our corporation capitalizes on the benefits offered by the Salesforce CRM system. In this role, your duties will include collaborating with stakeholders to identify inefficiencies and areas for enhancement in business processes. You will then develop sustainable and scalable solutions within the company's Salesforce system, adhering to Salesforce development best practices.

To ensure success as a Salesforce administrator, you should possess extensive knowledge of Salesforce and its best practices, and the ability to work in a fast-paced environment. You can develop and efficiently implement custom solutions within an agile methodology framework utilising tools like Gearset and Jira, resulting in an optimised user experience and enhanced company operations on the Salesforce platform.

Salesforce Administrator Responsibilities:

• Knowledge of Sales and Service cloud
• Knowledge of CPQ and Billing would be a plus
• Knowledge of Lightning Experience
• Optimising and automating key Salesforce Lightning processes using tools such as flow, validation rules and lightning record pages.
• Upgrading and configuring Salesforce systems for optimized integration.
• Managing Salesforce roles, profiles, sharing rules, workflows, and groups.
• Maintaining Sales and Service Cloud, as well as other various managed packages from 3rd party providers
• Evaluating and implementing new Salesforce release functionali
• Documenting processes and workflows and communicating change effectively to the business.
• Managing release of change to the Salesforce platform using tools such as Gearset to deploy change and Jira to track projects releases.
• Development and deployment of change across various developer sandbox environments.
• Management of security on the Salesforce platform, including the management of permission sets, profiles, validation rules and sharing rules.
• Providing end-user support for general day to day issues such as flow errors, record access issues and providing
• Collaborating alongside the Salesforce and wider Development and Data teams to support Salesforce within the organisation.

Salesforce Administrator Requirements:

• Salesforce certified administrator or Salesforce advanced administrator certification.
• A bachelor's degree in computer science would be advantageous.
• 2-3 years of experience as a Salesforce administrator in a similar environment.
• Extensive experience in the administration and maintenance of Salesforce systems.
• Experience in performing Salesforce upgrades and ensuring successful integration.
• Exceptional ability to create and maintain Salesforce databases.
• In-depth knowledge of Salesforce products and their functionalities.
• Proficiency in configuring and maintaining Salesforce user security.
• Knowledge of Sales and Service Cloud data model best practices
• Experience in managing Sales and Service Cloud standard objects and processes including Cases, Leads, Opportunities, Accounts, Contacts and Activities.

What you'll get in return:

• Career development and progression directly linked to your performance
• Free gym membership (after 3 months)
• Smart pension scheme
• Charity/ volunteer days
• All expenses paid company events in sought after venues
• On-site barber and beautician
• Enhanced maternity cover
• Specsavers vouchers
• Cycle to work scheme
• Time off to celebrate your birthday, wedding, life events

About PHMG:

At PHMG, our drive to innovate fuels everything we do – our culture, our work, and our mission.

This commitment to doing things differently inspired our journey, starting back in 1998 in the UK. We saw the need for a fresh approach to audio branding, one that harmonizes creativity, technology, and results. Today we serve over 37,000 clients across 50+ countries, helping businesses to elevate their brand and customer experience by embracing the power of sound.

Our prestigious client list includes global giants like Coca-Cola, Samsung, Adidas, and Audi. But it's not just about the big names; we also pride ourselves on supporting SMEs across virtually every sector, providing each with world-class audio branding solutions.

For those with the talent, drive, and ambition, PHMG offers a vibrant workplace with over 800 colleagues across six global offices. Here, you'll collaborate with some of the brightest minds in the industry, all united by a passion for innovation and excellence.

Joining PHMG means becoming part of a company that values creativity, embraces diversity, and fosters professional growth. Sound good?

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