Salesforce Project Manager

As our nationwide growth accelerates, our remote Business Systems team plays a key role in driving forward our mission of Bringing Happiness to Every Home® by aggressively implementing new systems and custom applications to achieve unparalleled success in serving our customers and optimizing our business.

As a Salesforce Project Manager at West Shore Home®, you will contribute to this mission by guiding, supporting, and developing a team of Project Specialists in leveraging technology and data to transform the total business enterprise. You will report directly to the Director of Business Systems and work closely with a team of Salesforce Administrators, Developers, and other internal leaders and stakeholders.

What You’ll Contribute

In this role, you can expect to:

· Collaborate with internal leadership and key users to identify and define requirements for projects and present options to the Business Systems team

· Prioritize and manage the project roadmap to meet company goals

· Plan and implement projects to meet quality, cost, and delivery requirements with given resources

· Build and mentor a strong team of Business Systems Project Specialists who are capable of supporting the needs of the business and characterize the values of West Shore Home

· Manage the tasks and issues of your team through Jira tools using scrum processes

· Serve as the subject matter expert on how our systems handle data and processes, and architect solutions based on your experience and knowledge of business goals

· Act as the highest level of escalation for issues and projects in Salesforce, Leap CPQ, Formyoula, Five9 Call Center, Call Rail, Own Backup, Jira, and other related business systems

· Seek, vet and recommend systems providers and vendors to the business

What It Takes to Succeed

At West Shore Home, we are Default Aggressive towards our goals and take Extreme Ownership of our results. We’ll provide you with the training and tools to set you up for success, and we hope that you’ll bring:

· Proven competency in solutions design, integration, system administration, implementation, reporting and analysis

· Effective project management experience, and a seasoned and diverse experience with business analysis

· Ability to manage expectations and interactions between business organizations, as well as the ability to influence peers & senior team leaders necessary to accomplish team goals

· Salesforce administration experience preferred, but not required

We Invest in YOU

We believe that when employees know they are valued and safe, they’ll bring their best efforts every day. That is why we go above and beyond to ensure that our teammates know just how much they mean to us, and we are proud to have earned Top Workplaces USA for Compensation & Benefits recognition.

We’ve got you covered with:

· Multiple health insurance options (medical, dental, vision, accident, life, critical illness, and short- and long-term disability)

· 401K retirement plan with company match

· Paid holidays and paid time off (PTO)

· Continued training & leadership development opportunities

· Unlimited professional and personal growth potential

The guaranteed pay range for this position is $80,000 per year to $125,000 per year. The actual rate is based on each candidate’s skill set and will be determined by the Hiring Manager. This role is a salaried, exempt position that is not eligible for overtime pay.

Please note that the Company will not sponsor applicants for work visas. Applicants must be authorized to work in the United States at the time of their application on a full-time basis.

More to Know

· Schedule: Exempt role with standard hours from 8AM-5PM EST

· Location: Remote (USA)

· Seniority Level: Mid-Senior Level

Why Work at West Shore Home?

We are on a mission to do something that has never been done before – to build the first nationwide home remodeling brand. That requires a high level of imagination, commitment, and determination from people who take extreme ownership of their circumstances. We are proud that our commitment to culture has earned us the 2023 Top Workplaces USA award as one of the nation’s top employers, as well as distinct recognition in the following categories: Leadership, Purpose & Values, and Compensation & Benefits.

We operate at our best when every employee works to achieve their individual potential. To facilitate this, West Shore Home actively invests in our people by providing the structure and support to challenge you as you grow professionally and offering tools to achieve personal satisfaction. If you are looking to unlock your potential andfind out what you are truly capable of, there is no better place to do so.

Our Growth Story

What started as a local window & door replacement company in a small Pennsylvania suburb has grown into a technology-enabled home improvement powerhouse with over 2,500 employees across 16+ states. With continued national expansion plans, we have committed ourselves to staying true to our roots with a customer-first mindset and an employee-centric culture. While we come from different backgrounds and experiences, we are aligned by our values and are driven by a common goal – becoming America’s Most Admired Home Remodeling Brand®.

JL- 003468

#CORP

It is the policy of West Shore Home to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. All employees are subject to a pre-employment screening process including a background check and drug screen. In addition, we will provide reasonable accommodations for qualified individuals with disabilities. If you require reasonable accommodation in completing the application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to your recruiter.

Job Type: Full-time

Pay: $80,000.00 - $125,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Compensation package:

• Yearly pay

Experience level:

• 2 years

Schedule:

• Monday to Friday

Application Question(s):

• Do you currently reside in one of the following states?

AL • AZ • CO • FL • GA • IN • KY • MD • NC • OH • PA • SC • TN • TX • UT • VA • MN • OK
APPLICANTS WHO DO NOT ANSWER PRESCREENING QUESTIONS WILL BE AUTOMATICALLY REJECTED

• What state do you reside in?

APPLICANTS WHO DO NOT ANSWER PRESCREENING QUESTIONS WILL AUTOMATICALLY BE REJECTED

Experience:

• Salesforce: 1 year (Required)
• Project management: 1 year (Required)

License/Certification:

• PMP (Preferred)
• Certified Salesforce Administrator (Preferred)

Work Location: Remote