Salesforce Jr. Administrator

Department Summary

The Salesforce Reporting Manager is a part of the DISH Fiber Business Development team, which is responsible for building brand awareness and cultivating sales opportunities in targeted multifamily markets. This role will work closely with internal and external partners to maximize the efficiency of lead generating strategies through comprehensive Salesforce reporting and analysis.

The Salesforce Reporting Manager will be responsible for all lead routing protocols, report building & distribution, dashboard building/maintenance and Salesforce project management.

Job Duties and Responsibilities

Primary responsibilities include:

• Implement and monitor all lead routing rules across all DISH Business sales channels
• Develop and maintain detailed Salesforce reporting on but not limited to; lead source, volumen, routing, performance across all metrics and final dispositions
• Perform ongoing analysis and coordinate with internal teams for enhancements to lead generation, qualification, capture, and reporting.
• Create and manage all Salesforce from a Sales / Lead Generation perspective
• Execute lead generation strategies as needed aligned with business goals in the multifamily market.
• Maintain knowledge of the DISH Business solutions, customer segments, competitors, customer journey, and tools.
• Develop and maintain process documentation for training and internal uses
• Educate team members on best practices and techniques for increasing effectiveness
• Work closely with leadership to ensure accurate Salesforce documentation and performance reporting.
• Coordinate with the internal stakeholders including Sales, Marketing, Product Development, and Business Analytics to create and execute innovative sales strategies to drive profitable growth.

Skills, Experience and Requirements

A successful Salesforce Reporting Manager will have the following:

• A bachelor's degree and/or a combination 3+ years of directly related experience
• Salesforce management experience including lead routing, report & dashboard building, list ingestion and building
• Ability to farm and analyze data and then make recommendations on potential improvements
• Proven experience achieving consistent results in fast paced and changing environments
• Ability to self-manage daily activities and report on successes and challenges
• History of working with multiple teams, team leaders and senior leadership
• B2B Sales, Business Development or Indirect Sales experience a plus
• Email marketing experience a plus
• Team player who can build productive internal and external relationships
• Exhibit the core values of DISH - Curiosity, Pride, Adventure and Winning.

Salary Range

Compensation: $65,700.00/Year - $108,100.00/Year
Benefits

From versatile health perks to new career opportunities, check out our benefits on our careers website .

Candidates need to successfully complete a pre-employment screen, which may include a drug test.