Salesforce Administrator

Company Overview:

Algo is a rapidly growing technology company specializing in the manufacturing and supply of audio and video communication products. Our innovative solutions are designed to make industrial communication safe, simple, and effective. We collaborate with some of the largest technology companies globally to deliver cutting-edge products to our customers.

Position Overview:

We are seeking a talented and experienced Salesforce Administrator to join our team on a part-time basis. The ideal candidate will have a deep understanding of Salesforce’s Sales Cloud, Service Cloud, Engagement Cloud, and Marketing Cloud. As an early adopter of Salesforce Einstein AI tools Algo continues to work closely with Salesforce to pilot and embrace new AI solutions for Service avoid and beyond. This role will be crucial in maintaining and optimizing our Salesforce environment to ensure it supports our business objectives.

Key Responsibilities:

Salesforce Administration:

- Perform day-to-day Salesforce administration, including user setup, profiles, roles, customization of objects, fields, record types, page layouts, and validation rules.
- Manage Salesforce integrations with other business systems.
- Monitor and manage data quality, data migrations, and data maintenance.

Customization & Optimization:

- Customize Salesforce to meet business requirements, including creating reports, dashboards, workflows, and process automation.
- Identify and implement opportunities for process improvements within Salesforce.

Support & Training:

- Provide user support and training to ensure efficient use of Salesforce.
- Troubleshoot and resolve Salesforce issues in a timely manner.

Einstein AI Deployment:

- Collaborate with our team to leverage Einstein AI solutions within Salesforce to enhance business insights and decision-making.
- Stay updated on Salesforce Einstein AI features and best practices.

Qualifications:

- Proven experience as a Salesforce Administrator.
- Salesforce Admin certification is required; advanced certifications are a plus.
- Strong knowledge of Salesforce Sales Cloud, Service Cloud, Engagement Cloud, and Marketing Cloud.
- Experience with Salesforce Einstein AI solutions is highly desirable.
- Excellent problem-solving skills and ability to troubleshoot complex issues.
- Strong communication and interpersonal skills.
- Ability to work independently and manage multiple tasks simultaneously.

Wage: $40-49/ hourly depending on experience

Part-time role will be required to come on site once a week

Job Type: Part-time

Pay: $40.00-$49.00 per hour