Salesforce Engineer

1655 days ago

Location
Sydney NSW, Australia
Role
Developer
Contract
Permanent
Salary
--

icare is currently seeking an experienced Salesforce Engineer with a commercial mindset and a passion for social impact to join the icare team!

Implement CRM technology solutions in order to support the continuous improvement of the CRM platform
Permanent position
Salary starting from $128,473 + super

We’re looking for someone to Implement CRM technology solutions in order to support the continuous improvement of the CRM platform so that our frontline teams can provide a superior person-centric customer experience. This role will participate in problem solving, solution design, development, deployment and maintenance of solutions.

You’ll be working with a diverse mix of creative, curious and smart people who really care about making a difference for people and the NSW community. You will have a mind for getting things done and a heart for people and you will set the bar high through the quality of the work you do and the people-oriented decisions you make.

You’ll bring your experience as a Salesforce Developer in sales and service cloud, also

in Force.com in terms of customisation, configuration, automation and development using technologies such as Apex, triggers, visualforce and lightning components. Experience in implementing integration patterns using Rest API on the force.com platform and ability to debug complex code, also

Experience in web technologies, such as HTTP, JavaScript, HTML, DHTML and CSS.

It’s an exciting environment where no two days are the same. But on a typical day you might find yourself:

Manage and take end to end ownership of L2-L3 support incidents with high focus on customer experience.
Support the design of solutions and implementation to ensure alignment with the approved strategies under BAU functions and reference architectures.
Work closely with Practice Lead, BAU Lead, Practice BA, Domain Arch and delivery partners to support successful BAU delivery model.
Configure and maintain workflow, flow, process builder, approval process, validation rule.
Adhere to coding standards and develop well-structured, maintainable and easy to understand code and maintaining code repository.
Conduct code reviews for on-going projects to ensure high code quality and design patterns are being used.
Maintain apex classes, triggers, visualforce pages, lightning components and debug to support break fixes.
Proactively seek out and identify system enhancements and gather user feedback.
Providing recommendations for alternative methods of implementation to best meet the business client’ needs, and to provide user-friendly solutions.
Providing go live support, including responding to operational issues, new environment preparation, and hands-on testing.
Assess Small Work Request & provide estimates.
Identify solutions to the development and technical team based on approved business and functional requirements.

We’re a new kind of organisation, one that’s as supportive and socially conscious as it is agile and explorative. Our DNA of commercial mind and social heart captures who we are at our core.

If you think you’re the right person for this role, send us your resume (up to 5 pages). Don’t delay as we’re assessing applications as they are received. We’d love to hear how your capabilities, achievements and experience set you apart.

We know our strength comes from the diversity of our people and so we want people with different experiences and backgrounds to apply. We recognise the importance of balance and flexibility and understand that it’s not a one size fits all approach, so we’d be happy to talk about and consider your specific needs.

Please note that you must be an Australian citizen or a permanent resident of Australia or a New Zealand citizen with a current New Zealand passport to apply for this role.

icare is the brand of Insurance & Care NSW
For more information about icare visit our website
icare operates a direct sourcing model so no agency introductions will be accepted