Salesforce Software Engineer
Location
San Francisco, CA, USA
Role
Developer
Contract
Permanent
Salary
--
You Have:
- 5+ years custom development in Salesforce using declarative and programmatic customizations.
- 2+ years of experience working on Salesforce lightning UI building custom components in Aura and LWC.
- Experience with Salesforce.com developer toolkit including Apex Classes, Controllers and Triggers, Visualforce, LWC, Aura, JavaScript, HTML, Force.com IDE / VScode, Migration Tools and Web Services
- Certified Salesforce Platform Developer II (PDII), Salesforce Administrator and Salesforce Platform App Builder
- Experience with CI/CD tools(like GitHub, Jenkins) for Salesforce.
- Experience with cloud or on-premise middleware and other enterprise integration technologies.
- You can teach us something new or identify our blind spots. We love to hire people who are way more knowledgeable than us or can compliment the skillset on the team.
About Us:
Launched in 2011, Twitch is a global community that comes together each day to create multiplayer entertainment: unique, live, unpredictable experiences created by the interactions of millions. We bring the joy of co-op to everything, from casual gaming to outstanding esports to anime marathons, music, and art streams. Twitch also hosts TwitchCon, where we bring everyone together to learn and grow their personal interests and passions. We're always live at Twitch. Learn about all things Twitch on Linkedin, Twitter and on our Blog.
About the Role:
Twitch is passionate about delivering quality Customer Support for its community members. We are enhancing the current experience and improving for the future. With Salesforce Service Cloud at the core, our eco system spans AWS services, Informatica, several 3rd party tools and the Twitch platform.
As a Salesforce Engineer on this team, you would report to an engineering manager and will be based in San Francisco or one of the Twitch offices. You are a person who understands customer obsession and wants to build a culture of customer-first partnerships across all boundaries, and has the desire to evolve the value of Twitch IT's engineering organization. While working with partners and other Engineering teams, you will directly improve Twitch's customer service experience. You will contribute to our goal to improve the efficiency and productivity of our support agents while enhancing the customer experience and educating them on our products.
If you are someone who enjoys engaging business to understand and enhance their needs, can dig deeper, take pride in the quality of your work and believe in the ability to develop skills and talents of other engineers, you are the ideal person for this position.
You Will:
Launched in 2011, Twitch is a global community that comes together each day to create multiplayer entertainment: unique, live, unpredictable experiences created by the interactions of millions. We bring the joy of co-op to everything, from casual gaming to outstanding esports to anime marathons, music, and art streams. Twitch also hosts TwitchCon, where we bring everyone together to learn and grow their personal interests and passions. We're always live at Twitch. Learn about all things Twitch on Linkedin, Twitter and on our Blog.
About the Role:
Twitch is passionate about delivering quality Customer Support for its community members. We are enhancing the current experience and improving for the future. With Salesforce Service Cloud at the core, our eco system spans AWS services, Informatica, several 3rd party tools and the Twitch platform.
As a Salesforce Engineer on this team, you would report to an engineering manager and will be based in San Francisco or one of the Twitch offices. You are a person who understands customer obsession and wants to build a culture of customer-first partnerships across all boundaries, and has the desire to evolve the value of Twitch IT's engineering organization. While working with partners and other Engineering teams, you will directly improve Twitch's customer service experience. You will contribute to our goal to improve the efficiency and productivity of our support agents while enhancing the customer experience and educating them on our products.
If you are someone who enjoys engaging business to understand and enhance their needs, can dig deeper, take pride in the quality of your work and believe in the ability to develop skills and talents of other engineers, you are the ideal person for this position.
You Will:
- Oversee technical aspects of the Force.com platform, including custom development and systems integrations
- Develop in Apex, Visualforce, Lightning, Java, and other technologies to build customized solutions that support our requirements and promote company goals
- Perform technical analysis, level-of-effort estimation, design, development, implementation of applications with necessary customizations and integration
- Support across systems and related integrations native to the SFDC ecosystem
- Troubleshoot and fix defects for planned releases and production issues
- Promptly respond to customer queries/clarifications.
- Research and find opportunities to use SFDC best practices, guidelines and new features to improve system productivity, scaling and monitoring
Bonus Points:
- Experience with Amazon Web Services (AWS)
- Experience with scripting in python or golang
- Experience with Tableau or similar analytics solutions
- Experience with middleware platforms such as Informatica or Mulesoft
Perks:
- Medical, Dental, Vision & Disability Insurance
- 401(k), Maternity & Parental Leave
- Flexible PTO
- Commuter Benefits
- Amazon Employee Discount
- Monthly Contribution & Discounts for Wellness Related Activities & Programs (e.g., gym memberships, off-site massages, etc.),
- Breakfast, Lunch & Dinner Served Daily
- Free Snacks & Beverages
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
We are an equal opportunity employer and value diversity at Twitch. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We are an equal opportunity employer and value diversity at Twitch. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Twitch Interactive
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