Technical Architect, Salesforce Industries

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Job CategoryCustomer Success Group

We are looking to develop successful long-term relationships with all our customers - and the best way to do this is to build from strong foundations. Right from the start, we need to understand and appropriately position Salesforce Industries' place in the customer’s application ecosystem - and the Technical Architect has the prime responsibility for making this happen.

Our Technical Architects will become deep product experts with Salesforce Industry Cloud applications, and work closely with our Sales and Product teams to ensure customer success.

You will serve as a trusted advisor to the customer, driving conversations with their peers and business stakeholders that shape the architectural vision and establish a program direction.

You’ll advise and mentor diverse teams, which may include customer and partner resources providing guidance on application and integration development best practices as well as technical product assistance.

You’ll engage with the customer and review key artifacts to keep programs on track and ensure the delivered solutions remain extendable and maintainable going forward.

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